Home

Forums

Stories

Knowledge Base

Home Network Community > All Threads > Wireless thermostat cannot connect after firmware update

< All Threads

Wireless thermostat cannot connect after firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Wireless thermostat cannot connect after firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

LoPonci

2020-10-12 22:37:13 - last edited 2020-10-16 09:27:30

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-10-12

Wireless thermostat cannot connect after firmware update

2020-10-12 22:37:13 - last edited 2020-10-16 09:27:30

Model: Deco M9 Plus

Hardware Version:

Firmware Version: 1.4.3

After fiwmare update my wireless thermostat cannot connect anymore to the network.

I remember having seen some notes about changes in default protocol settings that could result in issues with old devices in the pre-update description; however i cannot find this information anymore.

Any suggestion about how to fix it?

also.. TP-LINK, why the information about the changes in each firmware version is not readily available in your website???

1 Accepted Solution

David-TP

2020-10-16 09:27:11 - last edited 2020-10-16 09:27:30

Posts: 12867

Helpful: 1811

Solutions: 1298

Stories: 9

Registered: 2020-04-14

Re:Wireless thermostat cannot connect after firmware update-Solution

2020-10-16 09:27:11 - last edited 2020-10-16 09:27:30

@LoPonci

Hello, I assume you are referring to this post?

https://community.tp-link.com/en/home/forum/topic/227662

If your wireless thermostat cannot connect anymore, I'm afraid you need to change the security back to the mixed one.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Recommended Solution

1 Reply

David-TP

2020-10-16 09:27:11 - last edited 2020-10-16 09:27:30

Posts: 12867

Helpful: 1811

Solutions: 1298

Stories: 9

Registered: 2020-04-14

Re:Wireless thermostat cannot connect after firmware update-Solution

2020-10-16 09:27:11 - last edited 2020-10-16 09:27:30

@LoPonci

Hello, I assume you are referring to this post?

https://community.tp-link.com/en/home/forum/topic/227662

If your wireless thermostat cannot connect anymore, I'm afraid you need to change the security back to the mixed one.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Information

Helpful: 0

Replies: 1

Wireless thermostat cannot connect after firmware update

Wireless thermostat cannot connect after firmware update

Information

Voters 0

Tags