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AX20 connection dropouts (wired & wireless) despite router reporting sustained 'Online Duration'

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AX20 connection dropouts (wired & wireless) despite router reporting sustained 'Online Duration'

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
13 Reply
Re:AX20 connection dropouts (wired & wireless) despite router reporting sustained 'Online Duration'
2021-07-08 03:01:37

@TheNoise 

That's great.yes

 

So this means in some cases, the internet line is actually not stable even when the modem shows as always connected. Testing with another router with the modem might be a good idea in such cases.

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Re:AX20 connection dropouts (wired & wireless) despite router reporting sustained 'Online Duration'
2021-10-10 19:50:32

@TheNoise am also facing the same issue in the last update everything was completely fine the connection used to last for weeks without any dropouts unless I had a power outage now the connection is dropping every random hour some times even in minutes which is not good.

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Re:AX20 connection dropouts (wired & wireless) despite router reporting sustained 'Online Duration'
2021-10-10 19:53:35

@devrath my issue was definitely on the ISP side. After they ran a new line from the street the signal drastically improved and my dropouts stopped. Definitely not a router issue as it turned out, for me. Know getting a service appointment can suck and be a lot of hassle, but you may want to give your ISP a call. Good luck!

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