This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Deco P9 - Disconnected from other Decos & phone connection issues
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi :)
First post, had the P9 for 1 week.
I have two issues.
1. One satellite unit (Kitchen) states that it's "Disconnected from other Decos", but I 'think' that the unit is still functioning as signal strength is strong near the unit, and the LED is white. Perhaps this is an error in the APP rather than the hardware? I know that this error has been seen by people before on other hardware. I can resolve the issue by restarting all the decos - restarting just the kitchen unit does not help.
2. On my phone (Pixel 5) and my Wife's phone (Moto - can't remember the model) the wifi often drops, then connects but says there is no internet. Also, even when successfully connected to the internet, some apps occasionally have problems. For example, today, I was connected in the kitchen and getting 80 mbps on a speed test, yet Spotify was saying it was not connected. I tried turning wifi off and on again in my phone but this did not work. In the end, I fixed it by turning wifi off, going to the living room where I have another deco and turning the wifi on there. After that, Spotify worked in the kitchen. I also find that some apps are very slow to connect in the kitchen, or sites load but pictures are not displayed even though a speed test shows a very fast connection. In many cases, turning Wifi off and moving to 4g is my solution :(
Thanks for any help :)
