I wish I had read all the comments on this product before purchasing. The dropped / unavailable signal issues are not easy to fix. To my view it seems that you either pick up your internet connection from EITHER the modem OR the Range Extender. I have to manually switch , then it works. Please print ths on the quick set up page or the box. It still is an unsecured connection if you use the extender so for me the product will not be suitable. The fix for the security issue is complex and a put off for the normal user.