I just got a Win 10 Dell lappy today. However my happiness is shortlived.

When I try to surf certain websites, it fail to load. Some websites that fail to load are as follows.

• youtube

• facebook

• dailymotion

• Google Chrome (I can download the installer from the site but the installer cannot download the files to start the installation)

• Mozilla website

• msn

Some websites that I can load.

• dell

• asiaone

• vmware

• news.com

• bungie

• bbc.com

• viu.com

• reddit.com

• microsoft

The error message I get from Microsoft Edge is as follows

ERR_CONNECTION_RESET

or sometimes

ERR_SSL_PROTOCOL_ERROR

It seems like a DNS issue.

I have tried to following

• flush DNS; ipconfig /flushdns

• Using Google DNS as my DNS

• netsh winsock reset

• netsh int ip reset

• reset router (unplug power for 5 mins)

• disable anti-virus and firewall

I have another 12 devices (PS4, mobile, HP notebook, Smart TV, AV Reeceiver) that uses the same WiFi without any issues.

I try to further test it by bringing the laptop to a public WiFi like Mcdonalds, I can surf all the sites I wanted. No problem.

I have run out of ideas. If any expert here have any advice for me, please let me know.

Appreciate it.