Archer C20 AC750 V5 doeasn't support Tether app

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Archer C20 AC750 V5 doeasn't support Tether app

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Archer C20 AC750 V5 doeasn't support Tether app
Archer C20 AC750 V5 doeasn't support Tether app
2020-05-23 07:23:09 - last edited 2021-07-02 06:01:33
Model: Archer C20  
Hardware Version: V5
Firmware Version: 3.16.0 0.9.1 v6038.0 Build 190925 Rel.62876n

Hi,

 

I just got Archer c20 AC750 router hardware version V5. But surprisingly Techer app is not detecting this router. I talked with TP-Link technical supprt agetnt and he confirmed hardware version V5 will not support Tether app but version V4 supports.

 

Latest version should support all new features but here it happening reversely. I am feeing i am cheated by Tp-Link when i checked in thier site it clearly shows it supports Tether app.

 

Anyone else facing same issue?

 

 

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#1
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1 Accepted Solution
Re:Archer C20 AC750 V5 doeasn't support Tether app-Solution
2021-07-02 06:01:25 - last edited 2021-07-02 06:01:33

@Praneeth_1382   @nalla   @girish.s.tare   @aditya2590

 

Hello all, we here provided a new firmware for the Archer C20(INWISP)_V5, please update and install it on your router, then check if you can manage it on the Tether app:

[New Firmware] Latest Firmware for Archer C20(INWISP)

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#12
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Re:Archer C20 AC750 V5 doeasn't support Tether app
2020-05-26 16:18:48

me too facing same issue.

 

Also, encountering issues where the router at times says the internet cable is not connected but it is. 

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#2
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Re:Archer C20 AC750 V5 doeasn't support Tether app
2020-05-26 17:11:05

@girish.s.tare 

 

What is the firmware version?

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#3
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Re:Archer C20 AC750 V5 doeasn't support Tether app
2020-05-27 03:11:37

@nalla 

 

Firmware Version: 3.16.0 0.9.1 v6038.0 Build 190925 Rel.62876n. Not sure if this the latest version?

Hardware Version: Archer C20 v5 00000002

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#4
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Re:Archer C20 AC750 V5 doeasn't support Tether app
2020-05-27 04:09:06

@girish.s.tare 

 

i checked TP-Link technical team, they also not sure whether this latest one or not. 

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#5
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Re:Archer C20 AC750 V5 doeasn't support Tether app
2020-05-27 05:29:25

@nalla 

 

in that case we should just return the device. I'm trying to connect to tech support. 

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#6
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Re:Archer C20 AC750 V5 doeasn't support Tether app
2020-05-27 05:34:01

@girish.s.tare 

 

Let me know status once you talked with TP-Link support. Based on that will return the product. 

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#7
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Re:Archer C20 AC750 V5 doeasn't support Tether app
2020-06-06 04:49:25

@nalla 

Yes even I facing the same problem and actually even I feel this shouldn't be the case with upgrades.

It's highly disappointing.

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#8
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Re:Archer C20 AC750 V5 doeasn't support Tether app
2021-05-04 06:17:37

@nalla 

Yes. I'm also facing the same issue.

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#9
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Re:Archer C20 AC750 V5 doeasn't support Tether app
2021-05-07 07:35:25 - last edited 2021-07-02 06:01:31

Hi @Praneeth_1382 and all, as confirmed with the developers, there will be a new official firmware soon adding the support for the Tether app management, please keep an eye on the official website for any newer firmware update.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#10
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Re:Archer C20 AC750 V5 doeasn't support Tether app-Solution
2021-07-02 06:01:25 - last edited 2021-07-02 06:01:33

@Praneeth_1382   @nalla   @girish.s.tare   @aditya2590

 

Hello all, we here provided a new firmware for the Archer C20(INWISP)_V5, please update and install it on your router, then check if you can manage it on the Tether app:

[New Firmware] Latest Firmware for Archer C20(INWISP)

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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