Home Network Community > All Threads > Archer VR2800 error messages when trying to set up 2.4GHz SSID
< All Threads

Archer VR2800 error messages when trying to set up 2.4GHz SSID

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer VR2800 error messages when trying to set up 2.4GHz SSID

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer VR2800 error messages when trying to set up 2.4GHz SSID
Archer VR2800 error messages when trying to set up 2.4GHz SSID
2019-10-27 08:21:55 - last edited 2019-10-30 02:22:17
Model: Archer VR2800  
Hardware Version: V1
Firmware Version: 0.3.0 0.9.1 v006c.0 Build 170809 Rel.42095n

A new VR2800 with problems with setting up a 2.4 GHz SSid -   All the details entered correctly but when I go to save I get Error Code 1 - Internal EWrror and then Error 80002 - unknown error.   The 5GHz SSiID set up Ok and is working, as is a LAN connection.
HELP!  Mike

 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Archer VR2800 error messages when trying to set up 2.4GHz SSID-Solution
2019-10-29 06:30:03 - last edited 2019-10-30 02:22:17

@avinet 

 

I see, thanks for your reply.

 

Cause the error code cannot be fixed via hard reset or reboot; to solve this issue quickly, it is suggested to contact the retailer or the local tech support to check the warranty and get a new one. 

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support

 

Sorry for the inconvenience caused here; if need more help in the future, please let us know.

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  0  
  0  
#4
Options
5 Reply
Re:Archer VR2800 error messages when trying to set up 2.4GHz SSID
2019-10-28 09:08:55

@avinet 

 

Hello, have you ever tried to change another web browser or power cycle this Archer VR2800? 

 

Meanwhile, does the error message exist under basic-wireless settings and advanced-wireless settings page both? 

 

Try to hard reset the router by holding the reset button/hole for 10s with router powered on.

 

And please ensure that the firmware is up to date. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:Archer VR2800 error messages when trying to set up 2.4GHz SSID
2019-10-28 11:12:28 - last edited 2019-10-28 11:13:14

@Kevin_Z   I have used the reset button a couple of times, as well as turning power off and on - makes no difference.  I have also tried to set up a 2.4GHz netwrk in both the basic and advanced setting.  No change with Internal Error 1 followed by Unknown Error 80002 which results in no network appearing.   When I first set up the modem yesterday my 2.4 network was accessible but after an hour or two disappeared with subsequent attamptes to reinstate it giving the error messages.  Meanwhile the 5 GHz network is working OK - no problems.

I am including 3  screen shots of the setting in boththe Basic and Advanced sections.

My feeling is that there is an internal problem with the modem and the 2.4GHz area has failed - but if there is something obviously wrong in the setup I haven't spotted I will be delighted not to have to return the modem/router.  Fortunately I did set up the 5GHz side to cover g, n and ac so my wife's ancient laptop still connects.

 

cheers,  Mike
 

PS running Windows 10

 

 

 

 

 

 

 

  0  
  0  
#3
Options
Re:Archer VR2800 error messages when trying to set up 2.4GHz SSID-Solution
2019-10-29 06:30:03 - last edited 2019-10-30 02:22:17

@avinet 

 

I see, thanks for your reply.

 

Cause the error code cannot be fixed via hard reset or reboot; to solve this issue quickly, it is suggested to contact the retailer or the local tech support to check the warranty and get a new one. 

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support

 

Sorry for the inconvenience caused here; if need more help in the future, please let us know.

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  0  
  0  
#4
Options
Re:Archer VR2800 error messages when trying to set up 2.4GHz SSID
2019-10-29 10:44:24

@Kevin_Z   Thanks for your help - will sort out a replacement.

cheers,  Mike

 

  0  
  0  
#5
Options
Re:Archer VR2800 error messages when trying to set up 2.4GHz SSID
2019-10-30 02:04:45

@avinet 

 

Hi Mike, thanks for your reply. 

 

After got the replacement, please take your time to verify whether it works well. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#6
Options

Information

Helpful: 0

Views: 2643

Replies: 5

Related Articles
Failure to set up Archer VR2800
993 0
Get no Internet error when trying to set up with app
85 1
Archer VR2800 & Virgin Hub3
1128 0
Dns configure error on VR2800
1067 0
Archer VR2800 router loses power
2914 0
Archer VR2800 5Ghz stops working
5300 3
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.