AD7200 Dropping internet connection (WAN)

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AD7200 Dropping internet connection (WAN)

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18 Reply
Re:AD7200 Dropping internet connection (WAN)
2018-08-15 16:18:06
Boss you can negociate with the Contact Support as i have clear my issue rom thier side so you can also..
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#12
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Re:AD7200 Dropping internet connection (WAN)
2018-08-18 16:52:52

shawn52 wrote

Boss you can negociate with the Contact Support as i have clear my issue rom thier side so you can also..


Shawn, can you please explain " i have clear my issue rom thier side"? My support rep doesn't seem to know the solution.
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#13
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Re:AD7200 Dropping internet connection (WAN)
2018-08-20 16:37:01

halinh95 wrote

So strange ! I am using AD7200 and downloading torrents normally


Try with a very large file like 5GB, I'm sure you will get dropped. If not please list your exact model and firmware version. I'm using the AD7200 V2 Firmware 2.0.1 Build 20170103 rel.71053(5553).
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#15
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Re:AD7200 Dropping internet connection (WAN)
2018-10-11 10:22:12

HotMoney wrote

Try with a very large file like 5GB, I'm sure you will get dropped. If not please list your exact model and firmware version. I'm using the AD7200 V2 Firmware 2.0.1 Build 20170103 rel.71053(5553).


Never works.. Everyday I am having the same issue.. All of a sudden the internet drops.. I have to wait sometime it comes back or I have to reboot.. Support is a total waste. Spent so many hours debugging etc., nothing happened. Finally they told they will replace the piece even after replacing same issue nothing resolved my old router was way better than this one. What a waste of Money. I lost patience and I stopped contacting support. Now I am looking for Google router after seeing the distance and connectivity in one of my friends house. Stay away from Tplink
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#16
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Re:AD7200 Dropping internet connection (WAN)
2018-10-11 10:24:25

HotMoney wrote

Try with a very large file like 5GB, I'm sure you will get dropped. If not please list your exact model and firmware version. I'm using the AD7200 V2 Firmware 2.0.1 Build 20170103 rel.71053(5553).

Never worked for me. Same issue it drops connection everyday and I have to go back and forth with support finally even they replaced the router. It is the same issue. Another interesting issue is 2.4 GHZ connects but its worse than 5GHZ. No point in contacting the support I am fed up and now looking into the google router which seems to be better. What a waste of Money..
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#17
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Re:AD7200 Dropping internet connection (WAN)
2018-10-11 10:25:38
Did it many times with support no use.. Its clearly some defect on their side. Even they replaced my router still the same issue
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#18
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Re:AD7200 Dropping internet connection (WAN)
2020-02-28 11:37:14

@Thiago it happened to me as well today. I recently updated the firmware to the latest one and i think that's the problem.

 

Does support provide a list of past firmware to download? is there an "oldversion" page where we can download past firmware since this one is defective?

 

Thanks

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#19
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Re:AD7200 Dropping internet connection (WAN)
2020-08-13 14:33:50

@MaurizioB 

I am having a similar issue with both wired and wifi connections, starting about a month ago.  Nearly torn all of my hair out trying to isolate but this does not occur on my other wifi router.

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#20
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