Internet connection dropping after a month

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Internet connection dropping after a month

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OGGIdris

2022-08-16 04:42:19 - last edited 2022-08-16 06:45:52

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Registered: 2022-08-15

Internet connection dropping after a month

2022-08-16 04:42:19 - last edited 2022-08-16 06:45:52

Model: Archer AX20

Hardware Version: V1

Firmware Version: 1.3.5 Build 20211231 rel.63820(5553)

Hi, I've had regular occurrences of my router losing connection to the internet after a month or so. it used to be after 2 weeks however I've mitigated the issue by having the router reset once every week. However, this time it appears my brother's powerline ethernet (AV1300) went down first before I saw the light on the router turn orange. I'm thinking of buying a new router.

Also the actual hardware of the router is 1.20

1 Accepted Solution

Kevin_Z

2022-08-16 06:45:47 - last edited 2022-08-16 06:45:52

Posts: 21587

Helpful: 5042

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Registered: 2018-12-24

Re:Internet connection dropping after a month-Solution

2022-08-16 06:45:47 - last edited 2022-08-16 06:45:52

Hello @OGGIdris

If the internet connection on the Archer AX20 is not stable, it's suggested to go through the troubleshooting suggestions we provided in the following thread, then report back with the requested information for further investigation:

Router Disconnects from Internet

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Internet connection dropping after a month

Internet connection dropping after a month

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