No internet via Wireless connection on some adapters
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No internet via Wireless connection on some adapters
Model : TL-WPA8730KIT
Hardware Version : Unknown
Firmware Version : Unknown
ISP :Gigaclear 100Gb Fibre to the Premises
I have just installed four sets of TL-WPA8730KIT in a large house.The adapters were purchased together from Amazon but all in separate retail boxes. From this I assumed that each adapter would need pairing to work.
The system appeared to be working when I left but now the customer complains he cannot connect to the wireless network on ANY adapter only the router (all devices are cloned to router security credentials). I am sure the Powerline led was illuminated green on all five adapters.
Using the tpPLC utility to set up the adapters and change their wireless settings ALL the adapters appeared in the utility.
Please can you advise:-
1) If all the adapters appear in the utility window without first pressing the pair buttons does that mean they are already paired?. I normally add adapters using the utility and each Powerline key.
However when I tried to add an already visible adapter I got an error message saying it had problems pairing the device.
2) Do these devices also have power saving mode? If so as I left them supposedly working could the adapters have gone into power saving mode and not woken up when a new wireless connection was attempted?
Many thanks
Fozzie
Hardware Version : Unknown
Firmware Version : Unknown
ISP :Gigaclear 100Gb Fibre to the Premises
I have just installed four sets of TL-WPA8730KIT in a large house.The adapters were purchased together from Amazon but all in separate retail boxes. From this I assumed that each adapter would need pairing to work.
The system appeared to be working when I left but now the customer complains he cannot connect to the wireless network on ANY adapter only the router (all devices are cloned to router security credentials). I am sure the Powerline led was illuminated green on all five adapters.
Using the tpPLC utility to set up the adapters and change their wireless settings ALL the adapters appeared in the utility.
Please can you advise:-
1) If all the adapters appear in the utility window without first pressing the pair buttons does that mean they are already paired?. I normally add adapters using the utility and each Powerline key.
However when I tried to add an already visible adapter I got an error message saying it had problems pairing the device.
2) Do these devices also have power saving mode? If so as I left them supposedly working could the adapters have gone into power saving mode and not woken up when a new wireless connection was attempted?
Many thanks
Fozzie
