Archer C7 issues All Tech Support from China
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Archer C7 issues All Tech Support from China
Model :
Hardware Version :
Firmware Version :
ISP :
I'm losing connectivity across all my devices (desktop PC, iPhone, iPad, Apple TV) several times a day for 5 to 15 minutes.
Rebooting the router or bridged modem does NOT restore it. It spontaneously comes back whenever. That's the only remedy -- time.
I have internet connectivity when I unplug the cable from the router and plug my PC directly into the modem. Speed is good with no loss of connectivity whatsoever.
That's it in a nutshell. I've tried on multiple days to contact T-P Link tech support and each time I'm routed to China where people have such thick accents
that they're incapable of making themselves understood. No help from that.
I e-mailed tech support and received a response not only in a different language but it was in a different alphabet. (Czech or Russian) YIKES !!!!
How in the heck do I get help with this from somebody who speaks proper English who I can understand?
Hardware Version :
Firmware Version :
ISP :
I'm losing connectivity across all my devices (desktop PC, iPhone, iPad, Apple TV) several times a day for 5 to 15 minutes.
Rebooting the router or bridged modem does NOT restore it. It spontaneously comes back whenever. That's the only remedy -- time.
I have internet connectivity when I unplug the cable from the router and plug my PC directly into the modem. Speed is good with no loss of connectivity whatsoever.
That's it in a nutshell. I've tried on multiple days to contact T-P Link tech support and each time I'm routed to China where people have such thick accents
that they're incapable of making themselves understood. No help from that.
I e-mailed tech support and received a response not only in a different language but it was in a different alphabet. (Czech or Russian) YIKES !!!!
How in the heck do I get help with this from somebody who speaks proper English who I can understand?