Tech Support, Please Response
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Tech Support, Please Response
Region : India
Model : TD-W8968
Hardware Version : V2
Firmware Version : 0.6.0 1.8 v0019.0 Build 131224 Rel.53716n
ISP : AirTel
Problems (too many):
1. Wi-Fi nowhere equal to other N300 or even N150 devices
2. Wi-Fi not even connected by some of the devices (they can only detect, not connect) even in Auto Channel and b/g/n mode.
3. Modem keeps on disconnecting (auto disconnect is off) now and then (3-4 every 5 mins)
I bought this modem (MODEL: TD-W8968) for my office, so working with many computes and Wi-Fi devices. Product is faulty/substandard. I am so sure because I replaced this piece of junk with Belkin N150 (F7D1401 v1) (I use it at home) and there are no issues either with WiFi or Modem.
When I installed TP Link at my home instead of my N150 Belkin I started getting same troubles at home as well. So I can surely conclude its not an issue of ADSL Line noise or WiFi Compatibility but of this TP Link Faulty Product.
I also tried calling customer care number (1800 209 4168) several times but nobody ever picks up the phone. Also mailed them 3 weeks ago. Response is still awaited. No Company. PERIOD. No Company has ever harassed me like this
Model : TD-W8968
Hardware Version : V2
Firmware Version : 0.6.0 1.8 v0019.0 Build 131224 Rel.53716n
ISP : AirTel
Problems (too many):
1. Wi-Fi nowhere equal to other N300 or even N150 devices
2. Wi-Fi not even connected by some of the devices (they can only detect, not connect) even in Auto Channel and b/g/n mode.
3. Modem keeps on disconnecting (auto disconnect is off) now and then (3-4 every 5 mins)
I bought this modem (MODEL: TD-W8968) for my office, so working with many computes and Wi-Fi devices. Product is faulty/substandard. I am so sure because I replaced this piece of junk with Belkin N150 (F7D1401 v1) (I use it at home) and there are no issues either with WiFi or Modem.
When I installed TP Link at my home instead of my N150 Belkin I started getting same troubles at home as well. So I can surely conclude its not an issue of ADSL Line noise or WiFi Compatibility but of this TP Link Faulty Product.
I also tried calling customer care number (1800 209 4168) several times but nobody ever picks up the phone. Also mailed them 3 weeks ago. Response is still awaited. No Company. PERIOD. No Company has ever harassed me like this