Archer D9 - Parental control page doesn't work on Chrome/Safari on OSX

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Archer D9 - Parental control page doesn't work on Chrome/Safari on OSX

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer D9 - Parental control page doesn't work on Chrome/Safari on OSX
Archer D9 - Parental control page doesn't work on Chrome/Safari on OSX
2016-01-18 19:13:24
Model :

Hardware Version : Not Clear

Firmware Version :

ISP :

I have an Archer D9, Firmware Version:0.9.1 0.1 v0041.0 Build 150826 Rel.42046n Hardware Version:Archer D9 v1 00000000

I open a browser window and navigate to the parental controls page.
I get a popup with " Error code:9805 Corresponding case not found."
I get a popup with " Error code:9805 Corresponding case not found.", which I acknowledge.
Then I enable Parental COntrols, and using "View existing devices" I select my son's ipod, and add the schedule.
But at no point can I save these changes, the ok and cancel button are unresponsive.

I am using most recent versions of Chrome and Safari.

I have not/cannot tested using other OS/Browser combos.


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#1
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6 Reply
Re:Archer D9 - Parental control page doesn't work on Chrome/Safari on OSX
2016-02-08 08:23:00
Any news here? I too need to add some of the kids devices
I am getting the same error Win7 and IE 11
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#2
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Re:Archer D9 - Parental control page doesn't work on Chrome/Safari on OSX
2016-02-21 11:49:08
Hi i'm having the same problem on internet explorer, any news on a fix or another option
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#3
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Re:Archer D9 - Parental control page doesn't work on Chrome/Safari on OSX
2016-02-21 14:26:40
Hi any news I cant get it working same error is there any work around for restricting access
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#4
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preferences screwed up
2016-07-30 17:21:56
I fixed the problem by doing a factory reset. I believe that the problem was caused by reusing the preferences from a previous version of the firmware.
--e.
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#5
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same issue
2017-04-29 17:20:55
Hi, any fix ? I am facing same issue with my Archer D9 !
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#6
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Re:Archer D9 - Parental control page doesn't work on Chrome/Safari on OSX
2018-04-01 09:05:27
Same thing is happening to me. I've updated to the latest firmware, restored factory settings and completely cold started my router.
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#7
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