HUAWEI E173s-1 is not detected by a TL-MR3040

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HUAWEI E173s-1 is not detected by a TL-MR3040

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HUAWEI E173s-1 is not detected by a TL-MR3040
HUAWEI E173s-1 is not detected by a TL-MR3040
2015-05-31 05:35:18
Region : Venezuela

Model : TL-MR3040

Hardware Version : V2

Firmware Version :

ISP :


Dear all,
Desperation and frustration after read a lot of portals and posts all around internet applying different suggested solutions and after ask for support to TP-LINK guys through their web portal, brings me here,
After check the unsuccessful process of 3g/4G modem identification performed by the MR-3040 msgs showing the device as "Unknown" and most recently "Unplugged", below I will be explaining all the troubleshooting and configuration steps that I've been performing so far:
1) Upgrade the MR30-40 from version TL-MR3040_V2_121017 to newest TL-MR3040_V2_131121
2) Upload the Binary file called "e173_vid(12d1)_pid(1c05)_file(5)_entry(1).bin" extracted/downloaded from http://www.tp-link.com/en/support/3g/
3) Perform every TS steps shown on the page: http://www.tp-link.com/en/FAQ-400.html
And reviewing every step once again with no major advance getting the same result, "3G/4G USB Modem status: Unplugged", even when the device works perfectly on a PC using Windows 7, BTW the modem is unlocked and I've been testing it using lines 3G & 4G,
Below I'll be showing the Syslogs obtained during previous troubleshooting:

1) These are the router logs with the default config after a starting:

####################################################################
# TL-MR3040 System Log
# Time = 1970-01-01 0:02:39 160s
# H-Ver = MR3040 v2 00000000 : S-Ver = 3.17.1 Build 131121 Rel.62425n
# L = 192.168.0.1 : M = 255.255.255.0
# 3G : 3G = 0.0.0.0 : M = 0.0.0.0 : G = 0.0.0.0
####################################################################

1st day 00:00:08 OTHER INFO System started
1st day 00:00:18 DHCP NOTICE DHCP server started
1st day 00:00:18 SECURITY INFO PPTP Passthrough enabled
1st day 00:00:18 SECURITY INFO L2TP Passthrough enabled
1st day 00:00:18 SECURITY INFO IPSEC Passthrough enabled
1st day 00:00:18 SECURITY INFO FTP ALG enabled
1st day 00:00:18 SECURITY INFO TFTP ALG enabled
1st day 00:00:18 SECURITY INFO H323 ALG enabled
1st day 00:00:18 SECURITY INFO RTSP ALG enabled
1st day 00:00:31 3G/4G NOTICE handle_card start
1st day 00:00:31 3G/4G INFO LTE MODEM = 0, status = 1, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:00:36 3G/4G INFO Before Mode switch VendorID = 0x12d1, ProductID = 0x14fe
1st day 00:00:55 3G/4G NOTICE /tmp/3G/12d1_14fe_0
1st day 00:00:58 3G/4G NOTICE serialNum 6 indexInt 0
1st day 00:01:03 3G/4G INFO Main interface_index[0] = 0
1st day 00:01:11 DHCP NOTICE DHCPS:Recv REQUEST from 00:11:A3:03:E6:C1
1st day 00:01:12 DHCP NOTICE DHCPS:Send ACK to 192.168.0.100
1st day 00:01:17 DHCP NOTICE DHCPS:Recv INFORM from 00:11:A3:03:E6:C1
1st day 00:01:19 3G/4G INFO LTE MODEM = 0, status = 0, targetVendorID = 0x0, targetProductID = 0x0


2) These are the router logs with the uploaded binary after a restart:

####################################################################
# TL-MR3040 System Log
# Time = 1970-01-01 0:04:11 252s
# H-Ver = MR3040 v2 00000000 : S-Ver = 3.17.1 Build 131121 Rel.62425n
# L = 192.168.0.1 : M = 255.255.255.0
# 3G : 3G = 0.0.0.0 : M = 0.0.0.0 : G = 0.0.0.0
####################################################################

1st day 00:00:08 OTHER INFO System started
1st day 00:00:18 DHCP NOTICE DHCP server started
1st day 00:00:18 SECURITY INFO PPTP Passthrough enabled
1st day 00:00:18 SECURITY INFO L2TP Passthrough enabled
1st day 00:00:18 SECURITY INFO IPSEC Passthrough enabled
1st day 00:00:18 SECURITY INFO FTP ALG enabled
1st day 00:00:18 SECURITY INFO TFTP ALG enabled
1st day 00:00:18 SECURITY INFO H323 ALG enabled
1st day 00:00:18 SECURITY INFO RTSP ALG enabled
1st day 00:00:31 3G/4G NOTICE handle_card start
1st day 00:00:31 3G/4G INFO LTE MODEM = 0, status = 1, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:00:36 3G/4G INFO Before Mode switch VendorID = 0x12d1, ProductID = 0x14fe
1st day 00:00:55 3G/4G NOTICE /tmp/3G/12d1_14fe_0
1st day 00:00:58 3G/4G NOTICE serialNum 6 indexInt 0
1st day 00:01:03 3G/4G INFO Main interface_index[0] = 0
1st day 00:01:12 DHCP NOTICE DHCPS:Recv REQUEST from 00:11:A3:03:E6:C1
1st day 00:01:13 DHCP NOTICE DHCPS:Send ACK to 192.168.0.100
1st day 00:01:17 DHCP NOTICE DHCPS:Recv INFORM from 00:11:A3:03:E6:C1
1st day 00:01:19 3G/4G INFO LTE MODEM = 0, status = 0, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:03:34 DHCP NOTICE DHCPS:Recv INFORM from 00:11:A3:03:E6:C1

Fellows, I will really appreciate if you can please walk me through to get a solution for it, I'm currently trying to use this for a personal project and I didn't know that it will be bringing me these kind of headaches,

Any feedback, comment or suggestion is more than welcome,

Kind regards and many many thanks

Roger
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#1
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5 Reply
Re:HUAWEI E173s-1 is not detected by a TL-MR3040
2015-06-13 13:14:13
Experts,

Please I will appreciate if you can please give me a hand with it,

Roger
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#2
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Re:HUAWEI E173s-1 is not detected by a TL-MR3040
2015-06-15 14:54:34
Buy a USB dongle which is in compatiblity list of MR3040, which is the most quick solution.
http://www.tp-link.com/en/support/3g-comp-list/?model=TL-MR3040&location=1949

As to those which are not in comaptibility list, they provide quite limited support.
http://forum.tp-link.com/showthread.php?78007-Declaration-of-3G-4G-compatibility-issues
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#3
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Re:HUAWEI E173s-1 is not detected by a TL-MR3040
2015-06-18 10:49:37
Dear Vivian,

First of all, thanks for the feedback, however, if you check over the previous explanation, I'm using a full compatible USB dongle and I've been looking for support through the regular channels contacting TP-Link tech support with no major success; any suggestion based on previous experience will be much appreciated....
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#4
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Re:HUAWEI E173s-1 is not detected by a TL-MR3040
2015-06-19 10:03:21
Your dongle is E173s-1, isn't it?
I didn't see it in compatibility list.
http://www.tp-link.com/en/support/3g-comp-list/?model=TL-MR3040&location=1949
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#5
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Re:HUAWEI E173s-1 is not detected by a TL-MR3040
2015-06-28 16:04:41
Correct,
However take into account that s-1 it is just a variant of the regular e173
http://www.3g-modem-wiki.com/page/Huawei+E173
In Summary and in theory, regular drivers for e173 should work with my 3g dongle
Any suggestion is always welcome!
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#6
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