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Internet connection getting disconnected when WIFi is on W8968 each 5-10 min

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Internet connection getting disconnected when WIFi is on W8968 each 5-10 min

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Internet connection getting disconnected when WIFi is on W8968 each 5-10 min
Internet connection getting disconnected when WIFi is on W8968 each 5-10 min
2015-05-27 21:37:49
Region : India

Model : TD-W8968

Hardware Version : V3

Firmware Version : 1.0.5 Build 140321 Rel.42949

ISP :

my internet connection get down after each 5 10 min it shows connected but not able to browser or do any activity.

i tried to search on internet
did the setting




Wireless -- Advanced
[TABLE="width: 1144"]
[TR]
[TD="class: item"]Channel:		 Auto1234567891011

[/TD]
[/TR]
[/TABLE]
but still it is disconnecting

Please help me
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#1
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4 Reply
Re:Internet connection getting disconnected when WIFi is on W8968 each 5-10 min
2015-05-28 11:19:03
The current firmware version is too old...
Download and upgrade the latest firmware. Reset and reconfigure it.
http://www.tp-link.com/en/download/TD-W8968_V3.html#Firmware

If the problem continues, try channel width 20MHz.
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#2
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tried
2015-05-30 10:34:36

Vivian wrote

The current firmware version is too old...Download and upgrade the latest firmware. Reset and reconfigure it. http://www.tp-link.com/en/download/TD-W8968_V3.html#FirmwareIf the problem continues, try channel width 20MHz.
After updating also same issue i am facingTried to change channel model 2 and width 20 mhzAfter sometime device cannot connecting to wifi router need to restart it again and again
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#3
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Re:Internet connection getting disconnected when WIFi is on W8968 each 5-10 min
2015-05-31 18:08:25
now my PC internet also getting down when WIFi is ON when i disable wifi PC internet works 
Please help me
I have Connected PC with Lan Cabel
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#4
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Re:Internet connection getting disconnected when WIFi is on W8968 each 5-10 min
2015-06-01 14:13:10
After upgrade, you did reset and reconfigure the router? Is it an old modem which was working OK?
You can try to disable UPnP (Advanced Setup---UPnP) on web interface of W8968.
If it doesn't work, contact TP-LINK support directly. :)

For Indian Users Only (English & Hindi Service)

E-mail:
support.in@tp-link.com

Service Time:
10:00AM to 6:00PM, Monday to Saturday.

Toll Free:
1800 2094 168
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#5
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Information

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Views: 660

Replies: 4

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