TD-W8968 freezes and is unstable
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TD-W8968 freezes and is unstable
Region : NewZealand
Model : TD-W8968
Hardware Version : V2
Firmware Version : 140514
ISP : Vodafone NZ
I purchased this router in December 2014.
Initially I set the router to use an IP address of 10.1.1.1 as my home network was using the 10.1.1.X IP address range.
The router would work for a while - anywhere from a few hours to a couple of days and then it would freeze.
The internet could not be accessed by any devices.
The router would respond to a ping of its address.
The router web interface would not respond.
The lights on the router all indicated that everything was normal.
A power off/on would fix it for a while until it froze again.
I raised a call via the TP-Link ticketing system and was told I should use the default router IP address (192.168.1.1). I reconfigured the devices on my home network to use this IP address range and reset the router back to factory defaults. It ran ok for a couple of weeks.
I realised in the last couple of days that my wifi is running in b/g/n mode and also using a channel that my neighbors are using.
I changed the wifi to just use n only and set the channel to 6 (which is not being used near by).
Since making that change the router has frozen several times exactly as described above.
ie The indicator lights all look normal, The internet can not be accessed and the routers web interface does not respond.
I have never had this sort of problem with a TP-Link router before - Is my unit faulty and should I return it for replacement?
Model : TD-W8968
Hardware Version : V2
Firmware Version : 140514
ISP : Vodafone NZ
I purchased this router in December 2014.
Initially I set the router to use an IP address of 10.1.1.1 as my home network was using the 10.1.1.X IP address range.
The router would work for a while - anywhere from a few hours to a couple of days and then it would freeze.
The internet could not be accessed by any devices.
The router would respond to a ping of its address.
The router web interface would not respond.
The lights on the router all indicated that everything was normal.
A power off/on would fix it for a while until it froze again.
I raised a call via the TP-Link ticketing system and was told I should use the default router IP address (192.168.1.1). I reconfigured the devices on my home network to use this IP address range and reset the router back to factory defaults. It ran ok for a couple of weeks.
I realised in the last couple of days that my wifi is running in b/g/n mode and also using a channel that my neighbors are using.
I changed the wifi to just use n only and set the channel to 6 (which is not being used near by).
Since making that change the router has frozen several times exactly as described above.
ie The indicator lights all look normal, The internet can not be accessed and the routers web interface does not respond.
I have never had this sort of problem with a TP-Link router before - Is my unit faulty and should I return it for replacement?
