Modem not responding
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Modem not responding
Region : Canada
Model : TD-W8980
Hardware Version : V1
Firmware Version : TD-W8980_V1_140919
ISP : Teksavvy
I have this modem for about 3 months and it had been disconnecting from the ISP recently. I've unplugged it for about 5 mins and it would be okay for a few hours. I had the most recent firmware on it, TD-W8980_V1_140919 when I started using it. So I decided to downgrade to TD-W8980_V1_140408 but it also was having the same issue. So I revert back to the 140919 version. I tried to do a factory reset by pressing and holding down the reset button for about 10secs but the it didn't do anything. The lights on the modem would stay on. The lights that are constantly on are the "ON", "WIFI" and a "COMPUTER" icon. I have the wifi disable from the back of the modem so not sure why the wifi light remains on. My question is is this modem SOL? I can't get it to work properly no matter what I do. Any ideas out there?
TIA
Model : TD-W8980
Hardware Version : V1
Firmware Version : TD-W8980_V1_140919
ISP : Teksavvy
I have this modem for about 3 months and it had been disconnecting from the ISP recently. I've unplugged it for about 5 mins and it would be okay for a few hours. I had the most recent firmware on it, TD-W8980_V1_140919 when I started using it. So I decided to downgrade to TD-W8980_V1_140408 but it also was having the same issue. So I revert back to the 140919 version. I tried to do a factory reset by pressing and holding down the reset button for about 10secs but the it didn't do anything. The lights on the modem would stay on. The lights that are constantly on are the "ON", "WIFI" and a "COMPUTER" icon. I have the wifi disable from the back of the modem so not sure why the wifi light remains on. My question is is this modem SOL? I can't get it to work properly no matter what I do. Any ideas out there?
TIA
