Hi guys, great thread, I have been have been struggling with from 2.5Ghz network dropping, and when I turned the router off and then on again, it looked like some config got affected, which resulted in a factory reset. After this I could not reliably login to the router wirelessly, and internet access was even worse (unreliable and not always available to connect to). I have implemented to above suggested changes, so lets see, but all good so far (10 mins) :).

I still do experience a problem with accessing the router config page. I sometime can access it and other times can not get to it at all. Is this related to logging out before closing the browser, or is it an obscure setting somewhere?

Thanks

Hello, has this been resolved for anyone else?

Ever since I connected the Wink Hub (wifi only device for home automation), I have been having this issue. I returned the Wink Hub, and my router seemed to work fine. I then purchased the Wink Hub 2 (wifi and ethernet device for home automation), and now the issue is happening again. It's now at about every 4 hours where my router needs to be power cycled.

Firmware Version:
3.15.1 Build 160719 Rel.57530n

Hardware Version:
Archer C7 v2 00000000

I have an e-mail chain going with TP-Link support but they reply back like once a day. I need this resolved ASAP.

I have the same configuration as VirusX39. I also have the same issue as VirusX39. Have to reset my wireless router every few hours. Very frustrating.

desihawk wrote

I have the same configuration as VirusX39. I also have the same issue as VirusX39. Have to reset my wireless router every few hours. Very frustrating.

My solution was to get rid of it and get a Netgear Modem/Router combo. C7000 Nighthawk did the trick. TP-Link support was horrible, they said they were too busy to chat with me and wanted to e-mail. Then we tried e-mail communication and after 1-2 replies never heard from them again. Will probably never get another TP-Link product again.

Having the same issue. Just bought this. Going to end up returning it as its dropping multiple times a day.

Can not even access tplinkwifi.net from a wired connection.

Are these models not testeted??

dennis410 wrote

Having the same issue. Just bought this. Going to end up returning it as its dropping multiple times a day.

Can not even access tplinkwifi.net from a wired connection.

Are these models not testeted??

There is a sticky thread which says that Dell computer will crash the C7 router. You could have a check if you encounter the same issue.

Has anyone found a solution for the " Everyday I come back home, my phone connect to the WIFI but there is no web connection. I have to reboot the router for the WIFI to connect to the Web again."
I

Firmware Version:	3.14.3 Build 150427 Rel.36706n
Hardware Version:	Archer C7 v2 00000000

Any ideas would be helpful thanks

I have only recently begun to experience this problem. I've had the Router for over a year and it has been working flawlessly until about 1 week ago.
Now I have to reboot 2-3 times/day. So I recently updated the firmware...now running
3.15.2 Build 170525 Rel.37571n
Archer C7 v2 00000000

The problem continues.
Here's a copy of the system log right after a reboot.
Any help would be appreciated.



####################################################################
# Archer C7 System Log
# Time = 2017-11-06 9:06:07 140s
# H-Ver = Archer C7 v2 00000000 : S-Ver = 3.15.2 Build 170525 Rel.37571n
# L = 192.168.1.1 : M = 255.255.255.0
# W1 = DHCP : W = 192.168.0.2 : M = 255.255.255.0 : G = 192.168.0.1
####################################################################


Nov 6 09:03:54 local_root=%s%s
INFO System started
Nov 6 09:03:59 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0
Nov 6 09:03:59 DHCP NOTICE DHCP server started
Nov 6 09:03:59 SECURITY INFO PPTP Passthrough enabled
Nov 6 09:03:59 SECURITY INFO L2TP Passthrough enabled
Nov 6 09:03:59 SECURITY INFO IPSEC Passthrough enabled
Nov 6 09:04:00 SECURITY INFO FTP ALG enabled
Nov 6 09:04:00 SECURITY INFO TFTP ALG enabled
Nov 6 09:04:00 SECURITY INFO H323 ALG enabled
Nov 6 09:04:00 SECURITY INFO RTSP ALG enabled
Nov 6 09:04:00 SECURITY INFO SIP ALG enabled
Nov 6 09:04:01 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0
Nov 6 09:04:03 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0
Nov 6 09:04:07 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 1
Nov 6 09:04:09 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 1
Nov 6 09:04:11 DHCP INFO DHCPC DHCP Service unavailable, recv no OFFER
Nov 6 09:04:20 DHCP INFO DHCPS:Recv DISCOVER from 64:BC:0C:51:CC:11
Nov 6 09:04:21 DHCP WARNING DHCPS:lease host name not found
Nov 6 09:04:21 DHCP INFO DHCPS:Send OFFER with ip 192.168.1.100
Nov 6 09:04:21 DHCP INFO DHCPS:Recv REQUEST from 64:BC:0C:51:CC:11
Nov 6 09:04:21 DHCP INFO DHCPS:Send ACK to 192.168.1.100
Nov 6 09:04:21 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0
Nov 6 09:04:21 DHCP INFO DHCPC Recv OFFER from server c0a80001 with ip c0a80002
Nov 6 09:04:21 DHCP INFO DHCPC Send REQUEST to server c0a80001 with request ip c0a80002
Nov 6 09:04:23 DHCP INFO DHCPC Recv ACK from server c0a80001 with ip c0a80002 lease time 3600
Nov 6 09:04:23 DHCP INFO DHCPC:GET ip:c0a80002 mask:ffffff00 gateway:c0a80001 dns1:d1122f3e dns2:d1122f3d static route:0
Nov 6 09:04:23 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully
Nov 6 09:04:24 DHCP INFO DHCPS:Recv REQUEST from D0:E7:82:BC:CC:DF
Nov 6 09:04:25 DHCP INFO DHCPS:Send ACK to 192.168.1.102
Nov 6 09:04:28 DHCP INFO DHCPC perform a DHCP renew
Nov 6 09:04:28 DHCP INFO DHCPC Send REQUEST to server c0a80001 with request ip c0a80002
Nov 6 09:04:30 DHCP INFO DHCPC Recv ACK from server c0a80001 with ip c0a80002 lease time 3600
Nov 6 09:04:30 DHCP INFO DHCPC:GET ip:c0a80002 mask:ffffff00 gateway:c0a80001 dns1:d1122f3e dns2:d1122f3d static route:0
Nov 6 09:04:30 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully
Nov 6 09:04:30 anonymous_enable=NO
write_enable=YES
local_enable=YES
no_anon_password=YES
anon_upload_enable=YES
anon_mkdir_write_enable=YES
user_config_dir=%s
connect_from_port_20=YES
ascii_upload_enable=YINFO
Nov 6 09:04:30 anonymous_enable=NO
write_enable=YES
local_enable=YES
no_anon_password=YES
anon_upload_enable=YES
anon_mkdir_write_enable=YES
user_config_dir=%s
connect_from_port_20=YES
ascii_upload_enable=YINFO
Nov 6 09:04:33 anonymous_enable=NO
write_enable=YES
local_enable=YES
no_anon_password=YES
anon_upload_enable=YES
anon_mkdir_write_enable=YES
user_config_dir=%s
connect_from_port_20=YES
ascii_upload_enable=YINFO
Nov 6 09:04:33 anonymous_enable=NO
write_enable=YES
local_enable=YES
no_anon_password=YES
anon_upload_enable=YES
anon_mkdir_write_enable=YES
user_config_dir=%s
connect_from_port_20=YES
ascii_upload_enable=YNOTICE
Nov 6 09:04:33 anonymous_enable=NO
write_enable=YES
local_enable=YES
no_anon_password=YES
anon_upload_enable=YES
anon_mkdir_write_enable=YES
user_config_dir=%s
connect_from_port_20=YES
ascii_upload_enable=YNOTICE
Nov 6 09:04:33 anonymous_enable=NO
write_enable=YES
local_enable=YES
no_anon_password=YES
anon_upload_enable=YES
anon_mkdir_write_enable=YES
user_config_dir=%s
connect_from_port_20=YES
ascii_upload_enable=YNOTICE
Nov 6 09:04:37 DHCP INFO DHCPS:Recv REQUEST from 04:0C:CE:DE:32:86
Nov 6 09:04:38 DHCP INFO DHCPS:Send ACK to 192.168.1.105
Nov 6 09:04:52 DHCP INFO DHCPS:Recv DISCOVER from 58:91:CF:F0:78:78
Nov 6 09:04:53 DHCP INFO DHCPS:Send OFFER with ip 192.168.1.101
Nov 6 09:04:53 DHCP INFO DHCPS:Recv REQUEST from 58:91:CF:F0:78:78
Nov 6 09:04:53 DHCP INFO DHCPS:Send ACK to 192.168.1.101

[/TD] [TD="colspan: 2"]

Reboot will clean the information when the issue happen. The current log has no useful information.
Can you log in to the router without a reboot when the issue happen?
You can perform a reset and reduce the number of clients to test the router.
If the issue still happen, better to contact support.usa@tp-link.com for help.

Hey All, just wanted to share my workaround for the constantly dropped WAN connection.

Under "Network" > "WAN" > "Advanced", I found a setting "Detect Online Interval". I configured it to 10 seconds and have not noticed the dropped connections anymore. I'm sure they're still happening, so would love to hear an actual fix or even just discover the underlying problem, but hope this might help some of you out.

Cheers