BE805 SSID Randomly Missing

BE805 SSID Randomly Missing

BE805 SSID Randomly Missing
BE805 SSID Randomly Missing
a week ago - last edited a week ago
Model: Archer BE805  
Hardware Version: V1
Firmware Version: 1.1.2 Build 20241210 rel.67416

I was keep getting random WiFi missing issue with my BE805.

 

My current SSIDs are the following:

1. main network: both 2.4&5GHz are having the same name while 6GHz is different

2. IoT network: both 2.4 & 5GHz are having the same name, no 6GHz activated

3. Guest network: both 2.4 & 5GHz are having the same name, no 6GHz activated

 

I am not having any MLO network configured.

 

When I tried to access via Tether app using mobile network apparently I can still access the router, still showing the wireless working as per normal. However, I cannot find any SSIDs and all my devices were disconnected.

 

Anyone has the same issue and if so, how did you resolve it?

 

I never had any issue with my previous AX73, just when I moved to BE805 then this became regular affair, then I need to keep restarting the router just because I missing out all the SSIDs.

 

Thanks in advance everyone!

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Re:BE805 SSID Randomly Missing
a week ago

Hi@Shiro0,

May I know if your network topology diagram is as follows:
Cable modem—router)))((( client devices
Note: — stands for wired connection,  )))((( stands for wireless connection 

How often does the SSID disappear or disconnect?


When the SSID disappears, are the wireless LED lights off or in the normal on state? Is the network of the wired device still running normally?
Do the SSIDs of different networks, including guest network and iot network disappear or disconnect at the same time?

  • Please try to change to different SSIDs and compare 2.4G and 5G separately;
  • Please select the channel manually: 2.4GHz recommends 1/6/11, 5GHz recommends 36/149 ;
  • Please turn off the DFS channel;
  • Please adjust the placement;
  • Please assign fixed IP to key devices;
  • Please reduce the number of device connections for comparison.

 

If the issue persists, please collect system log and Tether APP log, then send logs to can email support.forum@tp-link.com, attaching [Forum ID 783388] and details, and we will have a dedicated person to assist in analysis and follow-up.

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