Unable to connect to Modem from Laptop, Able to connect from Mobile

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Unable to connect to Modem from Laptop, Able to connect from Mobile

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to connect to Modem from Laptop, Able to connect from Mobile
Unable to connect to Modem from Laptop, Able to connect from Mobile
2014-12-04 01:31:17
Region : India

Model : TD-W8961ND

Hardware Version : V2

Firmware Version :

ISP : Airtel


I am not able to find my SSID in WIFI Networks on any of my laptops so not able to connect to internet. But I am able to connect to it from my mobile phones and tablet and also browse the net. I have been using this modem for the past 1 year and has been working fine. For the past one month I am noticing this issue.
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#1
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4 Reply
Re:Unable to connect to Modem from Laptop, Able to connect from Mobile
2014-12-04 11:30:49
Your laptops can detect other Wi-Fi networks and connect OK?
Change the SSID and try a different channel.
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#2
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Re:Unable to connect to Modem from Laptop, Able to connect from Mobile
2014-12-05 23:22:40
Yes, my laptops can connect to other wifi networks not just to my own modem. I tried changing my ssid, no luck.
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#3
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Re:Unable to connect to Modem from Laptop, Able to connect from Mobile
2014-12-08 13:56:15
Did you try different channels like 1, 6 or 11?
If you place the laptop right next to the modem, you still cannot detect it?
Try to reset your modem to factory defaults and reconfigure it.
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#4
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Re:Unable to connect to Modem from Laptop, Able to connect from Mobile
2015-01-28 20:29:29
This is only solution for you reset your modem and reconfigure it.
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#5
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