Modem unable to connect to internet

KatS85

2024-08-24 12:05:26 - last edited 2024-10-25 12:32:51

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Modem unable to connect to internet

2024-08-24 12:05:26 - last edited 2024-10-25 12:32:51

Tags: #Installation

Model: VX230v

Hardware Version:

Firmware Version:

Unable to connect VX230v to the internet. Phone connects to router but the router is saying unable to connect all lights are on though

1 Reply

Marvin_S

2024-08-26 06:29:56 - last edited 2024-08-26 06:30:30

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Re:Modem unable to connect to internet

2024-08-26 06:29:56 - last edited 2024-08-26 06:30:30

@KatS85

Hi, thanks for posting question here.

As VX230v is a customized model for some ISPs only, sorry we know about it less than common models. But you may also refer to this troubleshooting guide if you fail to have internet access after finishing quick setup on TP-Link DSL modem router.

Or it is suggested to contact local support for direct help.

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Modem unable to connect to internet

Modem unable to connect to internet

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