Cannot connect to the internet

Cannot connect to the internet

Cannot connect to the internet
Cannot connect to the internet
a week ago
Model: Archer C80  
Hardware Version: V2
Firmware Version:

Hi, I bought this router to replace my ISP basic router expecting to improve connectivity and range. I have been unsuccesful in connecting the router to the internet. I have tried the following:

 

- Followed the instructions (reseting modem, connecting the cables in the instructed order, factory reset, etc.)

- Configured with Dynamic IP as per ISP instructions. 

- Swapped ethernet cables, reconnected my old router and connection to internet is instant.

- Updated latest firmware

- Tried configuring both from Tether app and web.

 

The TPLink router will show the normal 3 solid green lights and the internet led is steady orange. 

 

Any other suggestion?

 

Thanks!

Eduardo

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#1
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1 Reply
Re:Cannot connect to the internet
a week ago

Hi @Eduardo24s,

If the router has no internet or internet is offline, please try the steps below:

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#2
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