AX6000 not showing any Wi-Fi (ports works ok)
AX6000 V1
1.3.2
Wifi not showing on both AP mode & Router Mode
none of 2.4G 5G are showing
none of guest networks are showing
reboot, reset none of method works
fiddled with different settings, none of them works
same issue as the following thread:
https://community.tp-link.com/en/home/forum/topic/201410
currently residing in Vancouver BC, using Telus PureFibre Gigabit(1G)
tried bridge mode, piggyback mode, none of them works
ethernet ports work fine
any input helps.
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Hi @Walnutabuji,
Solid blue means the router is working normally. There is probably a problem with the Wi-Fi broadcast. We recommend that you contact local support for warranty information.
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Hi @Walnutabuji,
If you are experiencing issues with your devices not detecting the Wi-Fi network of your TP-Link Archer Router, please follow the troubleshooting steps below:
1. Check the WI-FI lights, if they are off, press the WI-FI/WPS button on the back of router for about 5-10s until the lights flashing, then
confirm whether the WI-FI can be detected when lights are stable.
2. If WI-FI lights are on, open the Tether APP, go to More > Wi-Fi Settings, and make sure the 2.4G/5G network is enabled and not
hidden.
3. If you are only seeing the 2.4GHz network (TP-Link_XXXX), not the 5GHz network (TP-Link_XXXX_5G), please disable the "Smart
Connect" feature.
4. Check whether all your devices can't see the TP-LINK WI-FI, if only certain devices, update the driver or system on your wireless client
device.
5. Try another Router with your wireless devices for a comparison.
Still having issues? Please contact Local TP-Link support with the results of the above troubleshooting steps.
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1. Always stable at solid blue
2. Confirmed
3. None of them are visible including guests'
4. All devices checked
5. Tried with a brand new AX3000, no problem detected
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Hi @Walnutabuji,
Solid blue means the router is working normally. There is probably a problem with the Wi-Fi broadcast. We recommend that you contact local support for warranty information.
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