Cannot AirPlay/Chromecast While Connected to the Same Deco

Cannot AirPlay/Chromecast While Connected to the Same Deco

Cannot AirPlay/Chromecast While Connected to the Same Deco
Cannot AirPlay/Chromecast While Connected to the Same Deco
Thursday - last edited Friday
Model: Deco X20  
Hardware Version:
Firmware Version:

This Article applied to

Deco X20/X25_V3/V3.2

 

Phenomenon Description

Occasionally there was feedback that users reported if the mobile phone is connected to the same Deco as the smart TV or other Airplay/Chromecast-supported Devices, they can no longer share/mirror the phone screen to these devices. However, when the devices are connected to different Decos, Airplay/Chromecast functionality works seamlessly.

 

Recommended Suggestions

1 . Please make sure Deco X20/X25_V3/V3.2 is up-to-date.
(The latest firmware now is 1.2.4_build_20241227 )
2. Turn off Device Isolation.

If it didn't help, please send an email to support.forum@tp-link.com (please add forum ID #758058)with the following details:

  • The model number of your mobile phone and Airplay/Chromecast-supported TVs
  • Test whether Airplay/Chromecast works when the devices are connected to different WiFi bands(2.4/5 GHz)of the main Deco.
     
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