MR600 Digi Setup

MR600 Digi Setup

MR600 Digi Setup
MR600 Digi Setup
20 hours ago - last edited 16 hours ago
Model: Archer MR600  
Hardware Version: V1
Firmware Version: Firmware Version: 1.3.0 0.9.1 v0001.0 Build 210808 RC.88100n

When I try to configure it, it attempts to retrieve the network information, but it says the network is unstable.



 

The internet works perfectly, with IPTV running without any issues. My Shelly devices are also functioning normally. However, the Ring Intercom won’t configure.

 

I used my phone as a hotspot for setup, and it worked.

 

I also removed the SIM card from the router and configured it using the DIGI app, but the problem persists.

 

  0      
  0      
#1
Options
2 Reply
Re:MR600 Digi Setup
9 hours ago

  @Jssbritoo 

 

Hi, welcome to our community.

As Archer MR600 can be set up via Tether app, may I confirm why you tried to use DIGI app to configure the router?

According to your description, the only problem is that your Ring Intercom failed to connect to the router, right?

If so, here are some some suggestions for your reference:

1. Disable Smart Connect on web UI of the router, set different SSID for 2.4GHz and 5GHz band, and try to connect your Ring Intercom to 2.4GHz band.

2. Enable 2.4GHz Guest network and connect your Ring Intercom to it for a try.

3. Change DNS on router for a try.

4. Contact Ring support to confirm whether some settings needs to be adjusted on the router.

Thank you and best regards.

  0  
  0  
#2
Options
Re:MR600 Digi Setup
8 hours ago

  @Marvin_S 

 

Good morning,

 

I used the TP-Link app and also tried configuring it via PC.

 

I already tried changing the DNS, but even after making the change, the main page still shows DNS (8.8.8.8). Has anyone successfully changed it and kept the new DNS active?

 

I used the DIGI app because, when I contacted support, they told me to remove the SIM card, insert it into a phone, and adjust the country selection in Rbroker.

 

Regarding the wireless settings, I already have 2.4GHz and 5GHz bands separated, I followed the necessary steps, but it didn’t work.

 

What’s most surprising is that when I turn on the iPhone or Android hotspot (I have two phones at home), the Ring configures without any issues.

 

I have a Ring support link listing the usual ports they use. I followed those instructions, but the problem remains.



 

This morning, I took the router and connected it to a Vodafone service, and it configured without any issues.

 

I have already completed all the upgrades.

 

In the ISP section, it shows “null”—shouldn’t it display something related to the provider?

 

 

tks 

  0  
  0  
#3
Options