One Deco M5 suddenly not showing any LED light

One Deco M5 suddenly not showing any LED light

One Deco M5 suddenly not showing any LED light
One Deco M5 suddenly not showing any LED light
Friday - last edited 18 hours ago
Model: Deco M5  
Hardware Version:
Firmware Version:

Since last two days, the main Deco was showing symptoms of no connection and was dropping signals. Today, when I checked, there was no LED light on the Deco and the network is showing no internet access. The LAN port of the source, if connected, shows green and orange light. Can anyone please help here?

 

The device was bought 20 days back.

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Re:One Deco M5 suddenly not showing any LED light
18 hours ago

  @vignatv 

 

Hi, welcome to our community.

I am afraid that there should be no orange LED on a Deco. 

For the Deco that stopped working, you may reset it for a try.

If there is no LED on, and you have used the original power adapter and tried different power sockets, it is suggested to contact retailer or local support to confirm warranty.

The guide is also for your reference: The internet connection is unstable or suddenly stops working when connected to the Deco network?

Best regards.

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