Hi

I am upgrading from a Archer C60 to a Archer AX3000. the c60 is connected to my ONT device and set to use dynamic IP and it works perfectly as a router.

when i replace it with the AX3000, the AX3000 says internet port disconnected. i plug the same network cable in as was used in the c60.

as a test, i plugged the ax3000's Wan cable into the LAN port of the C60, and the AX3000 picks up a connection and can be setup and works as a secondary device. so the physical WAN port is working. and the cables are working.

but the moment i plug it into the ONT as my primary router, its as if it doesnt register that there is a network cable or device on the other end of the WAN cable.

Any Ideas or suggestions? i have updated the firmware, did multiple resets and restarted every device with no luck. please help..