Deco and Eufy Compatibility

Deco and Eufy Compatibility

Deco and Eufy Compatibility
Deco and Eufy Compatibility
Thursday
Model: Deco X95  
Hardware Version:
Firmware Version:

can someone please help me. 

Im having problems viewing my Eufy cameras on my home network 

I have Deco x95 running on router mode, all of my Deco are on ethernet backhaul

I have my main wifi on 2.4ghz and 5ghz and guest network set to 2.4ghz only

all my Eufy cameras and smart devices are on the guest network so they will only use 2.4ghz

 

However most of the time I cant view them on my wifi, it works sometimes after refreshing a few times

but it works well whenever im on my mobile data. 

 

I read somewhere that I need to port forward, TCP port 80 and 443 and UDP 0~65535 ports

any suggestions?

  0      
  0      
#1
Options
2 Reply
Re:Deco and Eufy Compatibility
Friday

  @Providence 

Hi, welcome to the community.

I think if the Access via mobile data works well, we don't need to open any ports.

 

"However most of the time I can't view them on my wifi, it works sometimes after refreshing a few times

but it works well whenever I'm on my mobile data."

--Do you use the Eufy mobile APP to view cameras?

--Is the mobile phone connected to the Main or Guest network?

The device isolation is enabled by default on the Guest network. I think the view access on the mobile phone might go through local WiFi first, which is supported to be blocked due to device isolation, then jump to mobile data via cloud access. In this way, the camera viewing might "work sometimes after refreshing a few times".

 

And Deco X95 should support an "IOT network". Have you tried to connect the Eufy cameras to the IoT network?

 

Thank you very much and best regards.

  0  
  0  
#2
Options
Re:Deco and Eufy Compatibility
Yesterday
Hi David Thanks for your reply I have moved all my eufy cameras and other smart devices over to the IOT network Eufy cameras still won't load over the wifi network Also noticed that these past few days my wifi keeps disconnecting every few minutes
  0  
  0  
#3
Options