Cannot update room names or reboot Deco devices

Cannot update room names or reboot Deco devices

Cannot update room names or reboot Deco devices
Cannot update room names or reboot Deco devices
a week ago
Model: Deco X50 - PoE  
Hardware Version:
Firmware Version:

I am no longer able to change room names or reboot devices using the Deco app.  I was able to do this up until about a month ago.

I have manually rebooted the devices. I've removed and re-downloaded the app and yet every time I try to change a room name I get the error 'Failed to save information. Please try again later.'  no matter how many times I try I'm unable to do simple things such as change a room name which to me is ridiculous.  Is anyone else having this issue and if so, how have you resolved it? I am extremely disappointed how glitchy the Deco app is.

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#1
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Re:Cannot update room names or reboot Deco devices
Wednesday

  @Mrma 

Hi, Thank you very much for your time and patience.

Are you still having the current issue?

-If yes, please help me save the Deco APP log:How to submit Deco APP log

 

By the way, can I have the current firmware version of your Deco X50-PoE?

 

Wait for your reply and best regards.

 

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