Deco names not coming up on Wi-Fi options

Deco names not coming up on Wi-Fi options

Deco names not coming up on Wi-Fi options
Deco names not coming up on Wi-Fi options
2024-11-10 17:57:48
Model: Deco M4  
Hardware Version: V4
Firmware Version:

Hi all

 

I stopped using my deco for a while and got them out again last week to add to a new internet provider.

 

All seemed fine and deco app says "everything looks good" but I named my 3 decos Kitchen(main), Living Rood and Landing but the only option I get on Wi-Fi is Sitting Room TP, Trooli (our internet provider and TP-Link_E2BC.

 

The internet keeps buffering when it was fine before, although we now have tv through Firestick

 

Please can anyone shed any light in plain English as I am honestly really not good at this sort of thing, I'm actually amazed Ive got this far!

 

Many thanks

Heather

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Re:Deco names not coming up on Wi-Fi options
2024-11-11 11:01:36

  @HAP17 

Hi, welcome to the community.

You can refer to this link to modify the device name on Deco:

How to change the device name of Deco

 

Is the internet buffering issue mainly occurring in the smart TV?

- Is the TV connected to the nearest Deco via WiFi or an Ethernet cable?

- Deco M4_V4 supports connection preference and you could also refer to this link to set a preferred Deco and WiFi Band for TV if it uses a wireless connection.

How to select a preferred signal source on the Deco App

 

It is also suggested to turn off "Fast Roaming" and "Beamforming" on the Deco APP>More>Advanced.

Thank you very much and best regards.

 

 

 

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