Bandwidth showing incorrectly

Bandwidth showing incorrectly

Bandwidth showing incorrectly
Bandwidth showing incorrectly
a week ago - last edited a week ago
Model: Deco S4  
Hardware Version: V2
Firmware Version: 1.6.2 Build20240718 Rel. 69205

Hi there,

 

I have a problem with the Deco/App not showing the bandwidth correctly. The sitiation is as follows:

 

  • I can see the upload/download for each Deco, but this does not correlate with any of the connected clients. One of the clients is a CCTV camera uploading 24/7 at about 1.5Mbps, which seems to match the Deco upload, but the device never shows more than a few kbps upload on the app.

 

 

  • 2nd, the overall bandwidth totals do not match the upload/download of each satellite Deco, as below. I need to see these stats.

 

I have tried clearing cache on the app, and totally uninstalling and re-installing, version is 3.8.145 running on Samsung Galaxy S24+. And don't get me started on the web interface, as that is just about useless. 

 

Also, I constantly get the error that most Deco's are offline, despite everything working.

 

 

How can this be fixed please?

 

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#1
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2 Reply
Re:Bandwidth showing incorrectly
a week ago

  @NathanF1 Deco showing offline problem is also on Deco M4 im using my Deco in AP Mode are you also using in AP Mode ?

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#2
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Re:Bandwidth showing incorrectly
a week ago

  @NathanF1 

Hi, Thank you very much for the feedback.

For the random offline issue on the Deco APP, it is recommended to install the beta firmware for Deco S4_V2 here:

Satellite Deco Units Work Well but Display Offline on the Deco APP

 

As for the real-time speed rate on the Deco APP,  it doesn’t stand for the actual network download/upload speed and is mainly used as a reference to check if Deco is actively hosting a local network with online clients.  If you are worried about the actual internet speed, it is suggested to test via Ookla Speedtest App or https://www.speedtest.net.

For more details, please refer to How to Understand Speed Rates on the Deco APP

Thanks a lot and best regards.

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#3
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