TL-MR100 Router Not Working Properly with Jio 5G SIM

TL-MR100 Router Not Working Properly with Jio 5G SIM

TL-MR100 Router Not Working Properly with Jio 5G SIM
TL-MR100 Router Not Working Properly with Jio 5G SIM
Sunday
Model: TL-MR100  
Hardware Version: V2
Firmware Version: Firmware Version:‪1.6.0 0.9.1 v0001.0

Dear TP-Link Support Team,  

I am facing an issue with my TP-Link TL-MR100 router when using a Jio 5G SIM. The internet connection is unstable, and I am experiencing the following problems:  

- Only a few websites are working, but they are very slow.  
- Other websites display an error message: "Page cannot be reached."  
- The internet connection seems to drop frequently, even though the SIM is active.  

I have tried the following troubleshooting steps:  
1. Restarted the router multiple times.  
2. Checked the APN settings and ensured they are correctly configured for Jio.  
3. Inserted the SIM into a mobile device, where it works fine.  
4. Reset the router to factory settings and reconfigured it.  

Despite these efforts, the issue persists. I request your assistance in resolving this problem. Kindly provide guidance on:  
- Correct APN settings for Jio 5G.  
- Any firmware updates or patches that may resolve this issue.  
- Any other troubleshooting steps I can try.  

Router Model: TP-Link TL-MR100  
Firmware Version: 1.6.0 0.9.1 v0001.0
ISP: Jio 5G  
Location: Area Sidoli Dist. Chamoli Uttarakhand  

Please let me know how to resolve this issue as soon as possible.  

Thank you.  
Naveen chaudhari  
6395680230

 

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1 Reply
Re:TL-MR100 Router Not Working Properly with Jio 5G SIM
4 hours ago

  @tp_link_mr100 

Hi, Welcome to the community.

Have you tried the beta firmware here:

India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

 

Wait for your reply and best regards.

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