NTD replaced Deco app out of sync

NTD replaced Deco app out of sync

NTD replaced Deco app out of sync
NTD replaced Deco app out of sync
a week ago
Model: Deco X50  
Hardware Version:
Firmware Version:

My NBN NTD died and it has been replaced with a working unit. Unfortunately I thought there was a problem with my mesh system so I reset it and re-entered my settings. As the internet was down the app couldn't connect to the internet so the app thinks that the setup was wrong/failed so it keeps asking me to do the setup. When the NTD was replaced I restarted my main X50 (I have 3) and it booted and connected fine and the satellites both connected so everything is fine except the app thinks I need to do the setup AGAIN. Anyway I can fix this without doing another reset?

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Re:NTD replaced Deco app out of sync
Wednesday

  @spudwa 

 

Hi, welcome to our community.

Does the Deco app show “Let's Begin” while the network is working well?

If so, you may follow this guide to troubleshoot.

Thank you and best regards.

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