Deco X60 mesh - wired device drops connection after few day

Deco X60 mesh - wired device drops connection after few day

Deco X60 mesh - wired device drops connection after few day
Deco X60 mesh - wired device drops connection after few day
2 weeks ago - last edited 2 weeks ago
Model: Deco X60  
Hardware Version:
Firmware Version: 1.5.3 Build 20231227 Rel. 62665

Hi all,

 

I have installed a mesh network (3 devices) One device is connected to the main device via cable (devices on same switch), the other wireless. The app indicates the connectivity correctly. Everything works fine.

 

After a few days the wired device goes offline. Eg my Phone can't connect any more and uses 5G in stead of Wifi. Apparently wifi from that device stops, other devices remain working. App indicates that everything is still working.
After rebooting that single (wired) device from within the app, the wifi-connection starts working again. Why is the connection dropping after about 5 days? How can this be solved?

Should devices be connected in series? Problem does not occur when using a wireles setup by disconnecting the cable (also other wireless device works fine!). I would like to have them linked via cable to get max speed. Thanks! 

  1      
  1      
#1
Options
2 Reply
Re:Deco X60 mesh - wired device drops connection after few day
2 weeks ago

  @pbertens 

Hi, welcome to the community.

Is the current network topology like:

ISP modem--- main Deco X60---<cable>---network switch----satellite Deco X60#1+other wired devices

                                               \----<Wi-Fi>---satellite Deco X60#2

 

Can I have the model number of the switch?

Would "satellite Deco X60#1" turn red during the disconnection?

Have you tried to connect the satellite Deco X60#1 via an Ethernet cable directly to the main Deco X60, bypassing the switch to see whether the similar issue started again, such as:

ISP modem--- main Deco X60---<cable>--satellite Deco X60#1----network switch----other wired devices

 

Wait for your reply and best regards.

  0  
  0  
#2
Options
Re:Deco X60 mesh - wired device drops connection after few day
2 weeks ago

  @David-TP 

 

Hi David,

 

thanks for your reply!

 

The system is as indicated below, both deco's are connected to the (main) network switch, type TP-LINK: SG1008D

 

ISP modem--- <cable> -- (main) network switch --<cable>- main Deco X60---<cable>---network switch---- some other wired devices

                                                                   \--<cable>  satellite Deco X60#1 ---<cable>---network switch---- some other wired devices

                 

                                                                                      \----<Wi-Fi>---satellite satellite Deco X60#2

 

ISP modem is situated at the front door, from there I arranged wired connections to multiple rooms in my house.

 

Main Deco is on 1st floor,  #1 in living room (ground level), #2 on 2nd floor (wireless).

I placed the main deco on purpose on the 1st floor (my office for maintenance purposes and other 2 devices are within wifi range.

 

All leds remain green and I stll have a connection when located on the 1st or second floor. I even swapped the units, but again the one that was connected via wire (living room) stopped working after a while. So it seems to be related to a wired setup. I would really like to use them wired, the speed is much higher then!

 

I have not tried to connect them directly (in series as you suggest).

 

Best regards, 

Pieter

 

  0  
  0  
#3
Options