intermittently unavailable web interface and internet on Archer C80
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Sometime router Archer C80 crashing . After crash devices are connected to the WiFi but no internet connection and I can't login to router web interface. Only manual on/off helps .
I have been facing this problem for two months without any solution 😔. Please help.....
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Hi, thanks for posting question here.
May I confirm some information to understand your situation better?
1. When the internet stopped working, what is the LED status on the router? Can you share a picture or a shot video to show it?
2. Did the problem happen after firmware update?
3. Except Archer C80, do you have other network devices under your network topology?
Thanks for your cooperation.
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1. When the internet stopped working, what is the LED status on the router? Can you share a picture or a shot video to show it?
= LED light shows green
2. Did the problem happen after firmware update?
= Yes
3. Except Archer C6, do you have other network devices under your network topology?
= I am using C80 Not C6. I have a c6u router connect with my primary router C80 with wds method.
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Hi, thanks for your update.
Did you set up Easymesh network between Archer C80 and Archer C6?
Did you enable Access Control feature on C80? If it is enabled, please disable the feature temporarily to check whether it helps to resolve the crash problem.
It is suggested to try beta firmware in this thread as a workaround.
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Did you try the beta firmwe we recommend in the thread?
It is sincerely suggested to upgrade to it. If the problems remains, after the first reboot after the problem reappears, please save log from the web UI of C80 and share us.
Thanks for your cooperation.
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@Marvin_S your provided beta firmware version 1.14.0 build 240617 and my c80 routers current firmware version is 1.14.3 build 241025. Already I use a update version. So what should I do 🙁 ? Should I downgrade the firmware ?
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Sorry, I thought I was clear enough to explain that.
Yes, it is suggested to downgrade to the 1.14.0 beta firmware manually for a try.
Thanks for your cooperation.
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@Marvin_S I updated the beta firmware from download link , but the problem not resolved 😔
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@Marvin_S sir please help 🥺. It's my primary router.
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Hi, thanks for your update.
We have created a ticket for your case. Please kindly check and respond.
Best regards.
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