Can't connect to iptv
For the life of me I can't connect to my iptv Samsung TV app through the nx200.
Can I first say that I've not had any problems in the past with using various TV based iptv apps with other 5g routers. They work fine with a Huawei 5g and a D Link 5g router but for some reason whenever I try to run the TV apps using the NX200 they log into the app, list the channels but then it just hangs if I try to select a channel. I'm convinced it's a setting on the router of some sort that seems to be stopping the app working or getting out to the Internet.
I really like the NX200 but I need this feature to work. I've checked things with my iptv provider and EE but niether can suggest a solution and both have tried everything to get the iptv working, including full resets of all my equipment.
What's really annoying is that if I use either of the other routers then the TV apps work again straight away and then stop straight away if I reconnect the TV to the NX200.
If I can't find a solution ASAP I'll have to return it and opt for something else so any suggestions would be much appreciated.
Please bear in mind though that my networking knowledge is basic at best.
Thanks in advance.
Hi, thanks for your detailed update.
According to your description, the Band Steering is enabled on your router, so you can see one wifi name from the router. You may log into the web UI of the router to check.
To assist you efficiently, we will forward your case to the TP-Link support engineers who will contact you with your registered email address. Please pay attention to your email box for follow-up.
Just an update while I'm waiting for tech support to get back to me.
After resetting the NX200 back to factory settings this morning I was able to use my iptv service, albeit a bit slow.
However I couldn't then use Sky without selecting the alternative profile that was suggested to me as a means of connecting with Sky.
Unfortunately I need to use them both side by side. At the moment I can only get one to work at a time. On the default profile my iptv works and on the Sky Test profile then Sky Q will work.
See pics for info
