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AX1800 can't create a VPN Client via Tplink web app

 
0
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AX1800 can't create a VPN Client via Tplink web app

AX1800 can't create a VPN Client via Tplink web app
AX1800 can't create a VPN Client via Tplink web app
2 weeks ago - last edited 3 hours ago
Tags: #VPN
Model: Archer AX1800  
Hardware Version: V1
Firmware Version: 1.0.5 Build 20220729 Rel. 38157(4555)

Hello, 

 

 

I am trying to connect to a VPN (VPN Client) via my AX1800 Dual Band wifi 6 router by creating a VPN Client for OpenVPN and connect it to a VPN service provider. 

 

The issues is I can only see an option to create a VPN Server.

 

My Firmware version is: 1.0.5 Build 20220729 Rel. 38157(4555)  

 

My Hardware version is: 

Archer AX1800 v1.20

 

 

Thank you in advance. 

 

#1
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7 Reply
Re:AX1800 can't create a VPN Client via Tplink web app
2 weeks ago - last edited 3 hours ago

  @AX1800DualB 

 

Hi,

 

Does the white sticker on the backside of the router truly say "Archer AX1800(**) Ver: 1.20"?

 

The firmware version you posted doesn't seem to match with the ones I can find for that model.

 

#2
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#3
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Re:AX1800 can't create a VPN Client via Tplink web app
Sunday - last edited 3 hours ago

  @woozle 

 

Hi, yes, on the back it states: Archer AX 18000 (EU) v. 1.2 

 

 

#4
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Re:AX1800 can't create a VPN Client via Tplink web app
Sunday - last edited 3 hours ago

  @Joseph-TP 

 

Hello, 

 

Isn't the AX 20 also AX1800? 

 

Are you sure its firmware can't be update to support a VPN client? 

 

 

Thank you in advance

 

 

#5
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Re:AX1800 can't create a VPN Client via Tplink web app
Sunday - last edited 3 hours ago

  @AX1800DualB 

 

TP-Link offers several router models of the AX1800 class, like the "Archer AX20", "Archer AX21", "Archer AX23" and "Archer AX1800", but they differ in hardware and features and hence each has its own dedicated firmware.
 

I don't know how it works at TP-Link, but usually it would be up to the marketing department to decide which features each product (i.e. model) should have.

#6
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Re:AX1800 can't create a VPN Client via Tplink web app
Monday - last edited 3 hours ago

  @AX1800DualB 

 

 

Thank you @Joseph-TP  and @woozle 

 

I was able to find an old community post from 2021 (https://community.tp-link.com/us/home/forum/topic/265680 )

in which at post #6 @mjheaberlin did offer a solution: "They provided me with beta firmware ax1800-v1.20-1.3.1-20210817 which resolved the issue."

The link where @mjheaberlin  found AX1800 supported a VPN client:   https://community.tp-link.com/en/home/forum/topic/272492 

 

Do you know if that firmware is available for download and if it will still work: allow and AX1800 to support a VPN client? 

 

 

 

 

#7
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Re:AX1800 can't create a VPN Client via Tplink web app
3 hours ago - last edited 3 hours ago

Hi  @AX1800DualB,

What you provided is the experience sharing of users from the US region, and you are most likely using the US version of Archer AX1800. Currently, the US version of Archer AX1800 has gradually supported the VPN client function.If you are using the EU version, this function is not supported yet.

 

We certainly appreciate all your feedback and feature request(s) here. While we don't have any specific details, but I'll make sure to log this feature request and pass it along to the team.

I'm moving this conversation into the ‘Feature Request (Routers)' area.

 

Feel free to let us know of any other feature requests you may have, we’d be happy to send them up for you.

#8
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