@TommyBRS 

 

Hi, thanks for the link but this does not work - when I follow these steps the W9960 has no internet connection.

 

In the article there are some steps missing / open questions as to which settings to use, i.e.:

 

1) Question: 'Operation Mode' - from the description on the W9960 web page I chose 'Wireless Router Mode' [then rebooted]

(the choices are    'DSL Modem Router Mode'   or  'Wireless Router Mode'

It is a pity there is a no option to select 'Access Point' like there is with the WA901

 

 

2) Internet Connection Setup - this is what I have set:

- VLAN Tag: Enable [also tried disabld]

 

For Connection Type:

- I tried selecting 'Dynamic IP' but the Network Map page shows a red X by the Internet and "Internet Status: Disconnected"

and if I try saving this there is a pop-up message "Are you sure to delete the conflicted connections?"

If I chose 'No' [to not save] then nothing happens

If I choose 'Yes' then get a pop-up error message 'Error code: 9805. Corresponding case not found'

If I choose 'Yes' wtih VLAN tag disabled the error message changes to 'Error code: 9005. Invalid parameter name'

 

- I then tried selecting 'Static IP' and entered:

   IP address 192.168.0.207           [the address I have set for the W9960]

   Subnet mask: 255.255.255.0

   Default gateway: 192.168.0.1      [address of Virgin Media internet box]

   Primary DNS: 194.168.4.100       [correct for Virgin Media UK]

   Secondary DNS: 194.168.8.100       [correct for Virgin Media UK]

 

I then get the same pop-up error message 'Error code: 9005. Invalid parameter name'

 

What parameters are 'invalid' ?

 

3) Under 'NAT forwarding' I have changed nothing - all left at defaults

 

4) Under 'Security', 'Firewall and DoS Protection'

- I have turned off IPv4 SPI Firewall and

- and off IPv6 SPI Firewall

All other Security at defaults [off]

 

5) 'VPN' left at defaults

 

6) If I instead switch to 'Advanced' and try setting the 'Internet Connections' and add a WAN connection:

'Static IP' and entered:

   IP address 192.168.0.207           [the address I have set for the W9960]

   Subnet mask: 255.255.255.0

   Default gateway: 192.168.0.1      [address of Virgin Media internet box]

   Primary DNS: 194.168.4.100       [correct for Virgin Media UK]

   Secondary DNS: 194.168.8.100       [correct for Virgin Media UK]

 

I then get a pop-up error message

'Error code: 5708 WAN IP cannot be on the same subnet with the LAN IP'

 

 

What is the problem with this setup?

 

7) If insted under 'Advanced' and try setting the 'Internet Connections' and add a WAN connection:

'Dynamic IP'

then I lose the connection to the W9960 [probably because the IP address is not the static one I selected]

so I then cannot connect via the Tether App nor from the computer

 

and I then have to reset the W9960 to factory settings and begin again !

 

 

~~~~~~~~~

 

So - how to configure the above settings so that the Internet connection works??

 

 

 

Thanks

 

Tom

 

  @TommyBRS 

 

actually, no need to bother to reply - I have spent far too long on this, and decided just to return the 2 x W9960 boxes and buy something else instead