The home app deleted one of my profiles

The home app deleted one of my profiles

The home app deleted one of my profiles
The home app deleted one of my profiles
2 weeks ago - last edited Tuesday
Model: Archer AX3000  
Hardware Version: V1
Firmware Version: Newest

The home app deleted one of my profiles 

Why

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#1
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1 Accepted Solution
Re:The home app deleted one of my profiles -Solution
2 weeks ago - last edited Tuesday

 Hi @Arye_N,

Please check if anyone else has logged into the Tether APP with the same owner account as you? If so, it may have been deleted by mistake.
If it has not been shared with others, please set a strong password and do not share the same password with other web or apps to prevent account leakage.

 

Have you created other configuration files? Is it normal? If other configuration files are normal, it is recommended that you create a new configuration file to compare whether it will disappear?

 

In addition, please make sure that your Tether APP has been updated to the latest version.
If there are other questions, please explain the specific function configuration in detail, and we will try to follow up and confirm.

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#2
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1 Reply
Re:The home app deleted one of my profiles -Solution
2 weeks ago - last edited Tuesday

 Hi @Arye_N,

Please check if anyone else has logged into the Tether APP with the same owner account as you? If so, it may have been deleted by mistake.
If it has not been shared with others, please set a strong password and do not share the same password with other web or apps to prevent account leakage.

 

Have you created other configuration files? Is it normal? If other configuration files are normal, it is recommended that you create a new configuration file to compare whether it will disappear?

 

In addition, please make sure that your Tether APP has been updated to the latest version.
If there are other questions, please explain the specific function configuration in detail, and we will try to follow up and confirm.

Recommended Solution
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  0  
#2
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