Firmware 1.6.3 Build 24112112 Rel. 78921

Firmware 1.6.3 Build 24112112 Rel. 78921

19 Reply
Re:Firmware 1.6.3 Build 24112112 Rel. 78921
Friday

same issues 

 

i have two X50(1.0) 1.6.3 and five X50(1.2) 1.4.5

 

after upgrading to 1.6.3 three Tapo C320WS cameras disconnect randomly

 

 

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#12
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Re:Firmware 1.6.3 Build 24112112 Rel. 78921
Friday

  @Wooca Yes - same screen - will investigate further tomorrow  - thx for the info 

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#13
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Re:Firmware 1.6.3 Build 24112112 Rel. 78921
Sunday

Hi, what is the planned resolution to this buggy firmware version?

All my devices keep disconnecting!

Also, one more issue I haven't seen reported here is that my mobile phones also lose connection when switching on shortly after screen was turned off, it's like a delayed response, initially it shows mobile is connected then the wifi disappears and reappears after about a minute. 

All of this started happening with 1.6.3.

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#14
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Re:Firmware 1.6.3 Build 24112112 Rel. 78921
Monday

  @Mauroriga 

Hi, Thank you very much for the feedback.

Could you please refer to this link to help me submit the Deco APP log?

How to submit Deco APP log

At the same time, can you attach the following pictures of network maps together with the APP logs:

By the way, apart from the Tapo cameras, were you having similar issues with other mobile/smart home devices?

 

Wait for your reply and best regards.

 

 

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#15
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Re:Firmware 1.6.3 Build 24112112 Rel. 78921
Yesterday - last edited Yesterday

  @David-TP 

Thanks for your answer.

I'll send you log and pictures in a few minutes, but a few days ago I had to downgrade to keep the network working

 

Please note:

I downgraded to 1.6.1 one of my Deco, so now I have:  one X50(1.0) 1.6.3, one X50(1.0) 1.6.1 and five X50(1.2) 1.4.5

The Deco using 1.6.3 is the main one

After downgrading to 1.6.1 the Deco named "Casa Giardino" the problem disappeared

I experienced disconnections only with Tapo C320 cameras connected to "Casa Giardino" and to "Piscina"

 

-> today i'll try to upgrade again "Casa Giardino" and, if the problem appears again, i'll send you another log.


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#16
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Re:Firmware 1.6.3 Build 24112112 Rel. 78921
16 hours ago

I got the same problem, after updating i got stability problems

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#17
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Re:Firmware 1.6.3 Build 24112112 Rel. 78921
14 hours ago

  @Wooca for some reason yet to be determined the problem goes away of if I take my satellites off a network cable connection and just connect the satellite to the hub with wifi

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#18
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Re:Firmware 1.6.3 Build 24112112 Rel. 78921
14 hours ago

  @David-TP 

 

Hi David, 

 

is there a timeline in which version 1.6.3 will be stable? Has the engineer be able to replicate the issues users have reported back with? 

 

Thanks! 

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#19
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Re:Firmware 1.6.3 Build 24112112 Rel. 78921
13 hours ago

  @Mark-McG 

same as i figured it out

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#20
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