Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
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Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
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2013-10-18 16:19:50
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Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2013-10-18 16:19:50
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Region : UnitedKingdom
Model : Archer C7
Hardware Version : Not Clear
Firmware Version : 3.13.33 Build 130729 Rel.56122n
ISP : Plusnet UK
Dear TP Link / Forum users,
As reported here numerous times the Archer C7 has issues with the 5Ghz band and Apple devices (Sometimes my Galaxy S3 too). 2.4Ghz appears to operate fine.
I have tried numerous times to connect my iPad / Macbook Pro / Macbook Pro Retina and although I can connect successfully to the WiFi there is an issue with internet connectivity once connected. TKIP seems to work at times but obviously throughput is slower. WPA2-PSK AES does not work.
This requires fixing ASAP as this is a major bug.
P.S. I am currently working around the issue by leaving my 5Ghz band open and using MAC filtering to prevent access.
Model : Archer C7
Hardware Version : Not Clear
Firmware Version : 3.13.33 Build 130729 Rel.56122n
ISP : Plusnet UK
Dear TP Link / Forum users,
As reported here numerous times the Archer C7 has issues with the 5Ghz band and Apple devices (Sometimes my Galaxy S3 too). 2.4Ghz appears to operate fine.
I have tried numerous times to connect my iPad / Macbook Pro / Macbook Pro Retina and although I can connect successfully to the WiFi there is an issue with internet connectivity once connected. TKIP seems to work at times but obviously throughput is slower. WPA2-PSK AES does not work.
This requires fixing ASAP as this is a major bug.
P.S. I am currently working around the issue by leaving my 5Ghz band open and using MAC filtering to prevent access.
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-13 22:48:30
I will test out the beta firmware for the 433Mb to 6Mb drop in seconds with line of sight.
I am currently on original and looks like it wasn't fixed on the July 2013 version - so no point in trying that version.
Can we all of us who have this issue start raising tickets with support - if you do - feel free to message back with the support numbers, so we can link it back to them as multiple users with the same issues.
The main point selling point of this router is it is AC - and it's the AC that is struggling the most to be remotely reliable.
I am currently on original and looks like it wasn't fixed on the July 2013 version - so no point in trying that version.
Can we all of us who have this issue start raising tickets with support - if you do - feel free to message back with the support numbers, so we can link it back to them as multiple users with the same issues.
The main point selling point of this router is it is AC - and it's the AC that is struggling the most to be remotely reliable.
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-14 04:06:04
I found a link to a never version via the forum at smallnetbuilder.com
http://forums.smallnetbuilder.com/showthread.php?p=110386#post110386
ArcherC7v1_en_3_13_34_up_boot(140307)
https://www.hightail.com/download/elNLak8ycWZUMFBxYk1UQw
I'm using it since yesterday and "so far so good"
ArcherC7v1_en_3_13_34_up_boot(140307)
https://www.hightail.com/download/elNLak8ycWZUMFBxYk1UQw
I'm using it since yesterday and "so far so good"
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-14 06:48:27
I have firmware 3.13.33. I had the same issue (super slow connection) with late 2013 MBP connecting to C7 archer. Here is what I did that solves the problem:
1) Manually swtich 5GHz channel to 165
2) Disable DHCP
I also tried to disable UPnP but it didn't work for me.
1) Manually swtich 5GHz channel to 165
2) Disable DHCP
I also tried to disable UPnP but it didn't work for me.
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-15 00:24:43
Maugrim wrote
I found a link to a never version via the forum at smallnetbuilder.com http://forums.smallnetbuilder.com/showthread.php?p=110386#post110386
ArcherC7v1_en_3_13_34_up_boot(140307)
https://www.hightail.com/download/elNLak8ycWZUMFBxYk1UQw
I'm using it since yesterday and "so far so good"
Do you actually get AC speeds?
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-15 00:39:31
Maugrim wrote
I found a link to a never version via the forum at smallnetbuilder.com http://forums.smallnetbuilder.com/showthread.php?p=110386#post110386
ArcherC7v1_en_3_13_34_up_boot(140307)
https://www.hightail.com/download/elNLak8ycWZUMFBxYk1UQw
I'm using it since yesterday and "so far so good"
Are you getting AC speeds?
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-15 01:16:55
does anyon experience super slow file transfer from PC to MAC or via versa with wireless?
I am getting like 5Mps for LAN but 30Mps for WLAN.
I am getting like 5Mps for LAN but 30Mps for WLAN.
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-15 08:24:56
I updated from beta 140127 to 140307 about 15 minutes ago, and I can say that it is working properly so far!!! Where I had issues with the previous beta in about 5 minutes (Adium always had trouble staying logged in on Facebook chat, sites stopped loading some of its contents, etc.) I have not yet seen these issues now.
So far so good, I will post back later to report how things work out.
EDIT We're about 10 minutes later and back at the beginning. It took a bit longer before malfunctioning, but issues still present.
So far so good, I will post back later to report how things work out.
EDIT We're about 10 minutes later and back at the beginning. It took a bit longer before malfunctioning, but issues still present.
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-16 00:27:40
I am using a Broadcom BCM4352HMB 802.11ac 2x2 wifi adapter on my laptop and I was able to get some success.
I was able to get decent 5GHz performance by doing on the following (on Win 8.1). In adapter configuration-> Advanced-> scroll to "Bandwidth Capability" and set it to "11a/b/g 20/40MHz". My connection starts at 900Mbps, but quickly drops to ~585Mbps. AC is still not working. But I have been using this for >24hrs and transferred ~100 GB of data so far without problems.
I should mention that for some reason I don't get DNS service from the router at 5Ghz (works fine on 2.4GHz), but I simply entered my DNS addresses manually (You can try "8.8.8.8" which is google's open DNS or "4.4.4.4" Level 3's open DNS)
This seems to be some compatibility problem with Broadcom and TP-Link's Archer C7. I hope they work together to get this resolved. I am disappointed in both companies.
I was able to get decent 5GHz performance by doing on the following (on Win 8.1). In adapter configuration-> Advanced-> scroll to "Bandwidth Capability" and set it to "11a/b/g 20/40MHz". My connection starts at 900Mbps, but quickly drops to ~585Mbps. AC is still not working. But I have been using this for >24hrs and transferred ~100 GB of data so far without problems.
I should mention that for some reason I don't get DNS service from the router at 5Ghz (works fine on 2.4GHz), but I simply entered my DNS addresses manually (You can try "8.8.8.8" which is google's open DNS or "4.4.4.4" Level 3's open DNS)
This seems to be some compatibility problem with Broadcom and TP-Link's Archer C7. I hope they work together to get this resolved. I am disappointed in both companies.
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-17 17:10:25
automagnus wrote
...My connection starts at 900Mbps, but quickly drops to ~585Mbps. AC is still not working. But I have been using this for >24hrs and transferred ~100 GB of data so far without problems.
...
AFAIK, if your wireless connection is reporting 585Mbps, then AC should be working, as the maximum achievable speed at N is 450Mbps... However, is not working at max speed...
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-17 23:09:48
EzD wrote
AFAIK, if your wireless connection is reporting 585Mbps, then AC should be working, as the maximum achievable speed at N is 450Mbps... However, is not working at max speed...
No It is not working on AC. The 802.11n standard is capable of a maximum of 600 mbps using 64-QAM, 40MHz channels and 400ns Guard Interval, as stated on this wiki page ( http://en.wikipedia.org/wiki/IEEE_802.11n-2009 )
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2013-10-18 16:19:50
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