4th Deco turns green but does not connect with anything

4th Deco turns green but does not connect with anything

4th Deco turns green but does not connect with anything
4th Deco turns green but does not connect with anything
3 weeks ago - last edited 7 hours ago
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version:

Today I added a 4th Deco M9 plus (2nd hand) to my existing network. Installation succedes and the light turns green. I can see the new unit in my app overview, but it does not connect to any devices nor the existing Decos (also does not receive an IP). App says the device is fine, but it obviously doesn't do anything. Update, reset of the unit and reset of the network don't change anything.

Anyone experience with this situation?

Thanks in advance

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#1
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1 Accepted Solution
Re:4th Deco turns green but does not connect with anything-Solution
3 weeks ago - last edited 7 hours ago

  @Platipus 

 

Hi, welcome to our community.

It is suggested to upgrade firmware of all Decos following Method 3 in the guide below. You can get latest firmware from the official website.

How to Update the Firmware of Deco

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#2
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Re:4th Deco turns green but does not connect with anything-Solution
3 weeks ago - last edited 7 hours ago

  @Platipus 

 

Hi, welcome to our community.

It is suggested to upgrade firmware of all Decos following Method 3 in the guide below. You can get latest firmware from the official website.

How to Update the Firmware of Deco

Recommended Solution
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  0  
#2
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