Home

Forums

Stories

Knowledge Base

Home Network Community > Deco > Adding a Deco X20 to my existing system, it connects turns green but can’t be found on the app?

< Deco

Adding a Deco X20 to my existing system, it connects turns green but can’t be found on the app?

Adding a Deco X20 to my existing system, it connects turns green but can’t be found on the app?

Adding a Deco X20 to my existing system, it connects turns green but can’t be found on the app?

2 weeks ago

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-10-06

Adding a Deco X20 to my existing system, it connects turns green but can’t be found on the app?

2 weeks ago

I have 3 existing Deco x20 devices connected & working correctly. The 2 secondary units are wired in series & if disconnected the revert to wireless but still work correctly. I'm trying to add another Deco x20. The app fines it,adds it & it turns green. But when check on the app it says ite offline. I have tried it wirelessly & by adding it to the others via an Ethernet cable with the same result.

0

0

#1

1 Reply

a week ago

Posts: 7372

Helpful: 1192

Solutions: 917

Stories: 0

Registered: 2018-12-17

Re:Adding a Deco X20 to my existing system, it connects turns green but can’t be found on the app?

a week ago

Hi,

Please check if this is your issue. If it is, you can update the firmware in it for your Deco X20.

Satellite Deco Units Work Well but Display Offline on the Deco APP

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

0

0

#2