No Internet every 10-15 second in Archer c80
In every 10 - 15 second wireless devices showing wifi Connected but no Internet in Archer c80. The router's web interface is also inaccessible. Please fix this.
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Hi @Koushik7788,
Our development team has provided beta software to address this issue. If you're experiencing a similar issue, please upgrade and install the beta software on your Archer C80 V2.20/Archer C64 V1, then check if the router works properly.
Archer C80 V2.2/Archer C64 V1 Freezes intermittently After Updating Firmware to 1.14.0/1.14.3
To manually update the firmware, refer to how to update firmware of router
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Hi @Koushik7788,
There are a few different cases related with unstable connection, including WAN connection unstable and wireless client devices unstable.
For WAN connection unstable (Router Internet LED turns red/orange occasionally):
1) Connect a PC directly into your modem to verify if your ISP Internet is stable.
2) Make sure the Ethernet cable between your modem and the Router is connected properly, replaced old cables with new ones.
3) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8.
4) Go to Advanced > System > Firmware Update to upgrade the firmware of the Router.
For wireless client devices unstable:
1) Make sure the Router is properly placed, it should be put in open area instead of inside a cabinet or shelf.
2) Login the web management interface of the Router, go to Advanced > Wireless > Wireless Settings, change the wireless channel into another one.
3) For 2.4GHz wireless client devices, adjust 2.4GHz channel width into 20MHz, for 5G wireless client devices, adjust 5GHz channel width into 80MHz or 40MHz to avoid interference.
In addition, the tech team was made aware of your issue, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.
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@Joseph-TP After recent update this issue is occurring. This issue did not exist before the update.
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Hi @Koushik7788,
The tech team has contacted you via email. Did you receive the email? If there is any update, it is recommended that you reply to the email to get a faster response and suggestions.
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@Joseph-TP I did not receive any email 🙁
Joseph-TP wrote
Hi @Koushik7788,
The tech team has contacted you via email. Did you receive the email? If there is any update, it is recommended that you reply to the email to get a faster response and suggestions.
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Hi @Koushik7788,
Please check your spam folder to see if there is a ticket from tp-link? I have also tried to contact you again via email.
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Hi @Koushik7788,
Our development team has provided beta software to address this issue. If you're experiencing a similar issue, please upgrade and install the beta software on your Archer C80 V2.20/Archer C64 V1, then check if the router works properly.
Archer C80 V2.2/Archer C64 V1 Freezes intermittently After Updating Firmware to 1.14.0/1.14.3
To manually update the firmware, refer to how to update firmware of router
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@Joseph-TP your provided beta firmware version 1.14.0 build 240617 and my c80 routers current version is 1.14.3 build 241025. Already I use a update version. So what should I do 🙁 ? Problem not solved.
Joseph-TP wrote
Hi @Koushik7788,
Our development team has provided beta software to address this issue. If you're experiencing a similar issue, please upgrade and install the beta software on your Archer C80 V2.20/Archer C64 V1, then check if the router works properly.
Archer C80 V2.2/Archer C64 V1 Freezes intermittently After Updating Firmware to 1.14.0/1.14.3
To manually update the firmware, refer to how to update firmware of router
- Copy Link
- Report Inappropriate Content
Hi @Koushik7788,
If your current firmware version does affect your network usage, it is recommended that you try the beta firmware to compare and see if the problem exists?
If the problem is successfully solved, we will continue to release the official version of the firmware in the future based on the feedback.
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@Koushik7788 its happened on my c80 as well
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@shawnshawn What is the current firmware version of your router C80 ?
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