Deco X50 mesh slow upload speed connected with ethernet
Hi
I installed the Deco Mesh X50 on my house.
I have a symmetric 940mb of internet speed (940 download/upload)
So, I was checking my current speed with my 2nd deco mesh (not the main) connected by ethernet from the main deco, and the speed test is (using my macbook pro):
And I checked on the main deco speet test using my iPhone:
The speed test for the upload is slow.
When I was using the company router (Movistar Chile) near the router, the speed test was always symmetric.
My Decos are updated (firmware)
If you need more details I can share.
Thanks
Plea
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Hi, welcome to our community.
We may need to confirm some information to understand your situation better?
1. What is your network topology and who is your ISP? Is there any switch among the network devices?
2.Please share the screenshot of the speedtest when your PC is connected to the main Deco.
3. At the same time, it is suggested to follow this guide to troubleshoot: Troubleshooting Slow Internet Speed with Deco Devices
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@Marvin_S
Hi, thanks,
My Internet Service Provider is Movistar Chile.
- I have a 940 Mbps symmetrical fiber-optic plan.
- The fiber-optic cable is connected to the Movistar WIFI 6 PLUS HGU RTF8225VW ASKEY AIROHA router (ASKEY COMPUTER CORP).
- I have disabled the WIFI on the router to manage the wireless network through my Deco mesh system.
Connections to the Movistar router:
- Deco Mesh (main unit): connected to one of the Ethernet ports on the router.
- It uses the Ethernet cable that came with the Deco Mesh X50 package.
- Movistar IPTV: connected to another Ethernet port on the router. This service seems to use different ports or specific technology for IPTV.
Deco Mesh configuration:
- The main Deco unit has two additional Ethernet ports in use:
- One connected to an Ethernet cable running to the first floor, where another Deco unit is located.
- This connection uses a Cat 5E Ethernet cable previously installed by Movistar when they set up a repeater included with the plan. However, the repeater was very poor, providing only ~200 Mbps (though symmetrical).
- The other directly connected to my PS5.
- One connected to an Ethernet cable running to the first floor, where another Deco unit is located.
I share a draw of my current network
last test performed next to the main deco (with wifi macbook)
It seems that being closer improves the upload speed.
I should buy a better ethernet cable to connect the router to the main deco and not use the one that came in the package?
I also know that it is much better to have a router in bridge or "passthrough" mode (the Movistar router has a switch to activate it faster), but I think I would have problems with the IPTV connected by cable and the IPTV connected by wifi.
Or maybe I should have a better router? that is compatible with my Deco mesh x50?
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@Marvin_S
I tested again on the 1st floor deco (not the main)
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Hi, thanks for your detailed update.
Do you have a wired PC?
It is suggested to change Ethernet cable between your ISP router and main Deco.
Then if you have a wired PC, it is suggested to test speed again when the PC is connected to your ISP router and main Deco separately via Ethernet cable for comparison.
You may also replace the main Deco with the satellite Deco for a try following this guide.
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Hi, to assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.
Welcome to share solution here once the problem is resolved.
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