Deco X50-5G - Failed Firmware Update

Dewhurst

2 weeks ago

Posts: 5

Helpful: 3

Solutions: 0

Stories: 0

Registered: 2024-12-09

Deco X50-5G - Failed Firmware Update

2 weeks ago

Tags: #Firmware Update #Deco App Related #Network Connectivity

Model: Deco X50-5G

Hardware Version: V1

Firmware Version: 1.1.0 Build 20230804 Rel. 3600

I have tried to update the firmware on my Deco X50-5G but I keep getting:

"Upgrade failed. Please select the latest version of firmware to upgrade."

I have tried to update this through the App and through the web UI but still get the same messages.

The firmware I have attempted to use are the following versions.

X50-5G_2.0_en_1.0.0_Build_20240813_Rel.46287_EU_up_all
Deco X50-5G_1.20_1.1.4 Build 20240109

Can someone help me please, I am struggling to get stability out of the unit with the high CPU Usage.

7 Reply

David-TP

2 weeks ago

Posts: 12878

Helpful: 1816

Solutions: 1300

Stories: 9

Registered: 2020-04-14

Re:Deco X50-5G - Failed Firmware Update

2 weeks ago

@Dewhurst

HI, welcome to the community.

After checking your TP-Link email ID, I noticed your Deco X50-5G is V1.0 so "X50-5G_2.0_en_1.0.0_Build_20240813" would not be the right version.

Have you tried the firmware versions here, such as 1.1.5 and 1.2.0:

https://www.tp-link.com/uk/support/download/deco-x50-5g/v1/#Firmware

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Dewhurst

LV1

2 weeks ago

Posts: 5

Helpful: 3

Solutions: 0

Stories: 0

Registered: 2024-12-09

Re:Deco X50-5G - Failed Firmware Update

2 weeks ago

@David-TP

I tried that with version 1.1.5 that also failed.

I have tried 1.1.7 and got the same results. Unless I am doing something wrong I am unable to get this to update