Archer TXE72E/AXE5400 ADAPTER - WIFI works,.Bluetooth driver cannot be installed
Hi,
I have installed this adapter and the wifi driver using the V2 download from the support page.(no cd drive).
The Wifi drive installed with no issue and the wifi works fine.
PC is A windows 11 PC.
But the Bluetooth driver will not install..
Device Manager shows this.
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB configuration descriptor failed.
Windows will not install install no mater what I try at all.
I re ordered a replacement and the same thing.
I have made sure the card/s are seated in the PCIe slot firmly and the cable is connected to the F_USB on the motherboard and into the back of the card.
Some help would be appreciated.
Thanks
Hi, thanks for posting question here.
Here are some suggestions for your reference:
Step 1: Go to Computer Management>Device Manager>Action>Scan for hardware changes, and check if it shows up in Network Adapters/Other Devices/Universal Serial Bus controllers.
Step 2: Plug the adapter into another PCI slot and do step 1 again, or install the adapter on another computer to see if it can be detected.
(Note: You need to shut down the computer before changing another PCI-E port)
Step 3: Right-click on My Computer>Properties>Hardware>Device Manager and double-click on "Universal Serial Bus Controller" to go to several "USB Root Hubs" and double-click on any one to open the Properties dialog and switch to the "Power Management" tab. Remove the checkbox before "Allow the computer to turn off this device to save power". Click OK to return, and restart the computer.
If all the above steps do not work, please follow this guide to share the system information of your computer.