Ethernet connection from router to TV loses internet

Ethernet connection from router to TV loses internet

Ethernet connection from router to TV loses internet
Ethernet connection from router to TV loses internet
a week ago
Model: Archer AX53  
Hardware Version:
Firmware Version:

My TV (Phillips the one 2023) is connected via ethernet to the router. The TV uses internet okay for a while, but after 3-10 minutes loses internet connection. The ethernet connection is not lost. If I then switch the TV to wi-fi it works okay, but will periodically display messages about restoring internet connectivity.

 

The current router is replaced the previous router ax23 which worked with the exact same setup and cables so I know those are okay.

 

I can use it with wi-fi but prefer ethernet, the cable is already existing and I don't understand why this issue is happening.

 

Tried switching the specific lan port for the ethernet cable and the issue is the same.

 

Have a PC connected with ethernet and that works with no problems.

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#1
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4 Reply
Re:Ethernet connection from router to TV loses internet
a week ago

  @Gibbisan 

first update the firmware to latest version on router

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#2
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Re:Ethernet connection from router to TV loses internet
a week ago

  @Godlike66 router has current firmware version at the time of the problem occurring.

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#3
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Re:Ethernet connection from router to TV loses internet
a week ago

  @Gibbisan 

 

Hi,

 

You could try if it works better when you configure the network settings on the Philips TV manually. (i.e. "Static IP" instead of DHCP)
 

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#4
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Re:Ethernet connection from router to TV loses internet
a week ago

  @woozle I tried your suggestion and it's not affecting the issue.

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#5
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