New Router AX-55 High Packet Loss

New Router AX-55 High Packet Loss

New Router AX-55 High Packet Loss
New Router AX-55 High Packet Loss
14 hours ago
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.3.3 Build 20240628 rel.37017(4555)

Hi All,

 

I have recently bought a new TP Link AX55 router as our other one has been getting pretty old.

 

I have however found that, despite having a stable connection and downloads/video streaming has been great, any time I try to launch an online game such as Valorant I am met with ridiculously high ping and packet loss making things unplayable.

 

May anyone assist in any troubleshooting or potential fixes that may help resolve these issues?

 

Would a factory reset help at all?

 

Screenshots below show current settings, DNS has been set as per my ISP's instructions when setting up a new router: 

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