Deco app always shows decos offline
I have a Mesh based on 3 x M9 plus (one as base router) and 3 x M5 decos.
the deco app is constantly showing all satellite decos as offline, rebooting the network shows them for a while then they go offline again - however the Wi-Fi mesh is still working as devices remain connected.
all firmware is updated and tried changing decos around
this is really frustrating as it worked just fine for well over a year.
its the same in the iPhone and ipad app, so not a local app issue
thanks for any help
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Hi, welcome to the community.
It is suggested to install the beta firmware here:
Satellite Deco Units Work Well but Display Offline on the Deco APP
Best regards.
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Hi, welcome to the community.
It is suggested to install the beta firmware here:
Satellite Deco Units Work Well but Display Offline on the Deco APP
Best regards.
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Hi, Thanks for the update. It should be fixed on the next official release of Deco M5 and Deco M9 Plus but I can't say for sure when this firmware will eventually be released.
Best regards.
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